Ad Policing Manager

hace 3 semanas


San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

2+ years of team management experience
- 2+ years of program or project management experience
- Experience leading process improvements

Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since 1995 we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon is the earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you have what it takes then this is your chance to work hard, have fun, and make history.

**Key responsibilities include**:

- Ad Operations Management
- High on Stakeholder management.
- Quick in analyzing large set of data and interpreting insights
- Contribute inputs towards increasing amazon search relevance by effective process queue management as well as ensuring people and performance metrics
- Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals.
- People management i.e. appraisal, training and mentoring talent to grow within the organization & control attrition
- Ensures employees growth & development, set priority, drive motivation & engagement for employees
- Monitor real time service levels, operations and schedule adherence
- Serve as a point of contact for escalated contact resolution of a supervisory nature or complex problems
- Manage and drive staffing plans, cost analysis, schedules, quality initiatives, operations management, process change initiatives, projects and other Change/Kaizen initiatives as required
- Responsible for productivity and quality of the team - provide individual coaching feedback sessions, and have weekly one-on-ones with team members to improve performance and quality
- Active participation in building the team & raising the bar in hiring process
- Work closely with stakeholders for each business to ensure that their expectations are being met & surpassed
- Work closely with the engineering teams to ensure that tools and systems are continuously enhance
- Bring in thought process while setting new SOPS and reporting mechanisms and set them up with high efficiency
- Should roll up sleeves and work with data at ease

San Jose, CRI
- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility



  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    1+ years of professional or military experience 1+ years of digital advertising and client facing roles experience Experience with Microsoft Excel and common 3rd party ad servers such as DoubleClick Experience in publisher, ad tech or agency ad serving systems like Ad Manager 360 or FreeWheelWondery, an Amazon company, is a premium podcast studio known for...


  • San José, Costa Rica IBI Healthcare A tiempo completo

    **IBI Healthcare Institute** is looking for a Social Media Ad Management Specialist to join our growing team! As our virtual Social Media Ad Manager, you will play a crucial role in driving our online presence and promoting our programs to a wider audience. Here's what the role entails: - Developing and implementing social media ad campaigns across various...


  • San José, San José, Costa Rica IBI Healthcare A tiempo completo

    IBI Healthcare Institute is looking for a Social Media Ad Management Specialist to join our growing teamAs our virtual Social Media Ad Manager, you will play a crucial role in driving our online presence and promoting our programs to a wider audience.Here's what the role entails: Developing and implementing social media ad campaigns across various platforms...

  • Sr. Biz Manager

    hace 3 semanas


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Post Graduate degree in any discipline - 4 plus years’ experience with Seller/ Customer service required - 24/7 availability, including willingness to work on weekends, and outside of the "standard" work day - Applicant needs to be in a direct People Management role at least for 6 months+ - Prior experience in managing a team of at least 10 - Demonstrated...

  • Manager, Accounting Latam

    hace 3 semanas


    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Technical Manager

    hace 4 semanas


    San José, Costa Rica World Business Lenders, LLC A tiempo completo

    Thunderbird is seeking a dynamic and experienced Technical Manager to lead our team of developers in the ongoing development and maintenance of the Thunderbird platform and offerings. This role is critical to our mission of delivering high-quality, innovative solutions to our users. The successful candidate will be responsible for overseeing the website's...

  • Client Solutions Manager

    hace 4 semanas


    San José, Costa Rica Entravision Communications Corporation A tiempo completo

    **Client Solutions Manager** **San José, Costa Rica** | **Sales** | **Full Time** The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic environment,...

  • Customer Success Manager

    hace 3 semanas


    San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo

    Customer Success Manager (Remote in Costa Rica)We are looking for an experienced Customer Success Manager (CSM) for a large, global US based B2B Software company. This role will focus on ensuring customers' success by enhancing the customer lifecycle journey, driving adoption of the company's technology, managing support escalations and renewals. The Primary...


  • San José, Costa Rica Entravision Communications Corporation A tiempo completo

    **Client Solutions Manager, Spotify Panamá** **San José, Costa Rica** | **Sales** | **Full Time** **OBJECTIVES** The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a focus on client service, the ability to...

  • Compensation Manager

    hace 3 semanas


    San Pedro, Costa Rica Tek Experts A tiempo completo

    Overview: We’re looking for an experienced Compensation Manager with the experience needed to execute the global core functions of the Total Rewards team: building and maintaining salary structures, administering variable pay plans, conducting benchmarking analysis, and maintaining the job architecture. The Compensation Manager reports to the Global Head...


  • San José, Costa Rica World Business Lenders, LLC A tiempo completo

    About Thunderbird Commercial Credit, LLC (www.trythunderbird.com)Thunderbird Commercial Credit, LLC, (an affiliate of World Business Lenders, LLC), stands at the forefront of innovation in the lending industry. As a startup dedicated to delivering cutting-edge solutions, Thunderbird is committed to providing high-quality and scalable financial platforms to...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of program or project management experience, managing and tackling multiple complex content projects simultaneously - you will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously; Technical writing and proofreading experience, with good verbal and written communication skills; Experience working...

  • Customer Success Manager

    hace 2 semanas


    San José, Costa Rica Stage 4 Solutions Inc A tiempo completo

    **Customer Success Manager (Remote in Costa Rica)** We are looking for an experienced Customer Success Manager (CSM)** **for a large, global US based B2B Software company. This role will focus on ensuring customers' success by enhancing the customer lifecycle journey, driving adoption of the company's technology, managing support escalations and renewals....


  • San José, Costa Rica Grupo CMA A tiempo completo

    ACERCA DE LA VACANTE Funciones del Puesto 1. Administrar de servidores físicos y virtuales, mismos que soportan todos los servicios de la Cooperativa y socios de negocio. 2. Tener conocimiento en infraestructuras convergentes e hiperconvergente: - Plataforma Convergente VBLOCK. - Plataforma Hiperconvergente VXRAIL. - Plataforma Hiperconvergente CISCO...


  • San José, Costa Rica Grupo CMA A tiempo completo

    **Acerca de la vacante**: **Funciones del Puesto**: 1. Administrar de servidores físicos y virtuales, mismos que soportan todos los servicios de la Cooperativa y socios de negocio. 2. Tener conocimiento en infraestructuras convergentes e hiperconvergente: - Plataforma Convergente VBLOCK. - Plataforma Hiperconvergente VXRAIL. - Plataforma Hiperconvergente...

  • Technical Manager

    hace 4 semanas


    San José, Costa Rica World Business Lenders, LLC A tiempo completo

    **Key Responsibilities**: - Continuously innovating the Thunderbird platform/service - Lead a team of developers in the design, development, and maintenance of the Thunderbird platform, ensuring the delivery of high-quality, scalable, and performant solutions. - Oversee the website's backend development, focusing on PHP, and manage HubSpot connectivity on...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of program or project management experience, managing and tackling multiple complex content projects simultaneously - you will be expected to work on content projects, team-level goals and initiatives, and ad-hoc tasks simultaneously; - Technical writing and proofreading experience, with good verbal and written communication skills; - Experience...

  • Operations Manager

    hace 1 mes


    San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Operations Manager is responsible for the overall performance and budget of their multiple client groups. They set objectives, analyze...

  • Production Manager

    hace 3 semanas


    San José, Costa Rica Eaton Corporation A tiempo completo

    Eaton’s EPG LAC Latin AmericaCaribbean Division division is currently seeking a Production manager. **What you’ll do**: **Description** Responsible to plan, coordinate, and oversee daily operations to ensure the company fulfills its mission of delivering quality products on a timely schedule, while meeting efficiency and productivity objectives. Grant...

  • Design Manager

    hace 4 semanas


    San José, Costa Rica Boston Consulting Group A tiempo completo

    **WHAT YOU'LL DO**: As a Design Manager in the Design Studios team, you will be a creative thought leader with an excellent design background who will lead, guide, mentor, and motivate a team of designers in a fast-paced and ever-changing environment. You will work with our consultant teams, leading and overseeing design projects end to end by executing...