Order to Cash Analyst

hace 1 semana

San José, Costa Rica Pfizer A tiempo completo

Why Patients Need You

Your in-depth knowledge and financial skills will keep our products in production and our innovators innovating. Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more efficiently than ever before.

What You Will Achieve

**Responsibilities**:
These responsibilities include but are not limited to the following:

- Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.
- Coordinate customer account resolution with internal parties and execute on agreed collection strategies.
- Refund issuance (review, obtain approvals, and confirm).
- Contribute to AR KPI reporting & analysis on performance of AR ledger.
- Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.
- Effectively communicate to peers and management with regards to work tasks and deadlines.
- Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.
- Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.
- Maintain receipt records, files and documentation in an organized manner.
- Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.
- Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.

**Qualifications**:
Education and Experience
- Business English language skills (written and verbal) required
- Degree in Finance or Economics or Accounting preferred
- Ability to work in a high-performing team environment.
- Strong interpersonal skills and ability to communicate with diverse groups and individuals.
- Demonstrated ability to work on own initiative.
- Strong verbal and written communication skills.
- Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas
- Experience in Accounts receivable and/or broader Order to Cash function preferred.
- Experience of working in cross-functional and multi-cultural team an advantage.
- Experience with financial shared services preferred.
- English and Local Language requirements to support effective engagement with Customers and colleagues/business partners as needed.

Technical Skills Requirements
- Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required- SAP ERP system experience preferred including FSCM Collections and Dispute Mgt.

Work Location Assignment: Flexible

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

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