Order to Cash Analyst

hace 2 semanas


San José, San José, Costa Rica Pfizer A tiempo completo
Why Patients Need You

How You Will Achieve It

These responsibilities include but are not limited to the following:

  • Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.
  • Coordinate customer account resolution with internal parties and execute on agreed collection strategies.
  • Refund issuance (review, obtain approvals, and confirm).
  • Contribute to AR KPI reporting & analysis on performance of AR ledger.
  • Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely closeout of open disputes.
  • Effectively communicate to peers and management with regards to work tasks and deadlines.
  • Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.
  • Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.
  • Maintain receipt records, files and documentation in an organized manner.
  • Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.
  • Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.

Qualifications:

Education and Experience

  • Business English language skills (written and verbal) required.
  • Degree in Finance or Economics or Accounting preferred.
  • Ability to work in a highperforming team environment.
  • Strong interpersonal skills and ability to communicate with diverse groups and individuals.
  • Demonstrated ability to work on own initiative.
  • Strong verbal and written communication skills.
  • Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas.
  • Experience in Accounts receivable and/or broader Order to Cash function preferred.
  • Experience of working in crossfunctional and multicultural team an advantage.
  • Experience with financial shared services preferred.
  • English and Local Language requirements to support effective engagement with Customers and colleagues/business partners as needed.
  • Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required.
  • SAP ERP system experience preferred including FSCM Collections and Dispute Mgt.

Work Location Assignment:
Flexible


Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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