Loyalty & Retention Manager

A Digital Marketing Agency, focused on iGaming is looking for a Loyalty and Retention Specialist to join their team. Main tasks and responsibilities would be: - Identifying and segmenting customers for marketing campaigns using relational DBs and SQL - Extracting, cleaning and analyzing data from multiple sources - Consolidating large amount of data into a...

About the Role:We are seeking a skilled Customer Retention Specialist to join our Loyalty Team. In this role, you will work closely with customers to identify key issues in customer satisfaction and develop solutions to retain their business.Your Area of Focus:As a Customer Retention Specialist, you will:Provide a positive image for Tebra by delivering...

2+ years of demonstrated people management/leadership role. - Experience using data and metrics to drive improvements. - Experience working effectively across functional teams, building cross-functional relationships, and representing the interests of the customer to internal teams like Finance and Operations. - Experience working at a large company with...

**Responsibilities**: **1. **Customer retention: - Assist customers with account-related questions, troubleshooting, and problem resolution. - Provide personalized support to ensure customer satisfaction, loyalty, and retention. **2. **Upselling: - Identify opportunities to upsell products and services to existing customers. - Educate customers on...

Job OverviewAt Abbott Laboratories, we are seeking a Senior Customer Engagement Manager to lead our CRM efforts in Costa Rica. This is an exciting opportunity to drive customer retention and sales growth for our brands.Salary:$80,000 - $110,000 per year, depending on experience.Job DescriptionThe Senior Customer Engagement Manager will provide strategic...

- Why Patients Need You- Our Above Market Planning (AMP) team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action.- What You Will Achieve- Responsible for ensuring successful performance of the...

Why Patients Need You Our Above Market Planning (AMP) team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve Responsible for ensuring successful performance of the...

At Zenoti, we empower our clients to deliver exceptional customer experiences that drive business growth and loyalty. As a Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their goals and exceed their expectations.Key Responsibilities:Build strong customer relationships and identify opportunities to drive growth and...

**CRM Manager, this position is for Abbott Nutrition, the commercial offices is located in City Place, Santa Ana, Costa Rica.**: **Primary Job Function**: The CRM Manager will provide expertise, vision, and leadership leading to practices, strategies and technologies designed to manage and analyze customer interactions and data throughout the customer...

Job Overview:Varsity Tutors, a leading provider of personalized learning solutions, seeks a Senior Retention Specialist to join its team in Costa Rica. The ideal candidate will be responsible for managing high-volume inbound phone calls, deflecting cancellation requests, and addressing client complaints to increase satisfaction and retention.Key...

**About the Role*** At Uber Eats, the Operations teams are the heart and soul of the company. These are the teams that take our global product and localize it to an assigned market. In this context, this role is an unique opportunity to have a direct impact in building and crafting the category of food delivery and the future of Uber Eats in Costa Rica! As...

About the RoleAt Uber, we rely on our Operations teams to bring our global product to life in various markets. This role presents a unique opportunity to make a direct impact on shaping the food delivery category and the future of Uber Eats in Costa Rica.As a Growth Operations Manager, you will be responsible for developing and implementing strategies to...

**About the Role*** At Uber Eats, the Operations teams are the heart and soul of the company. These are the teams that take our global product and localize it to an assigned market. In this context, this role is an unique opportunity to have a direct impact in building and crafting the category of food delivery and the future of Uber Eats in Costa Rica! As...

About Exodus TravelsWe are one of the world's leading adventure travel companies, dedicated to delivering extraordinary experiences across over 90 countries.Our mission is to improve life through travel, and we're passionate about creating unforgettable journeys for our customers.Job SummaryWe're seeking a skilled CRM Manager to lead our North American...

INOI is international electronics brand founded by Nokia & Samsung distribution team with over 30 years’ experience in mobile phone business. We have our own production in China (OEM) as well as a wide range of distribution channels in more than 30+ countries. **Responsibilities**: - Manage a portfolio of key accounts in the consumer electronics...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team. As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision....

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team. As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision....

About Exodus TravelsWe are a leading adventure travel company delivering extraordinary experiences across 90+ countries worldwide. Our mission is to improve life through travel.Our values drive our work: Bringing Happiness, Taking Responsibility, Being Ambitious, and Always Passionate. We seek like-minded individuals who share these values.Job SummaryWe are...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

Syniverse is the world's most connected company. Our mission is to lead the world forward with innovative technology and solutions. As a key member of our customer account team, you will play a vital role in developing strategic metrics, analyzing customer reporting, and problem-solving. Your objective will be to build loyalty, increase retention, and grow...