Complaints Specialist

Job Summary:We are seeking a highly skilled Complaints Specialist to join our team at SmileDirectClub. As a Complaints Specialist, you will be responsible for overseeing the assessment, inquiry, and resolution processes concerning customer complaints.Key Responsibilities:Classify and evaluate all Quality Management System (QMS) complaints in a timely manner,...

Job Description:A Quality Management Specialist with expertise in product complaints is required to manage and resolve quality-related issues in LATAM. This role will act as a liaison between customers and manufacturing plants, ensuring timely responses and effective complaint resolution.Main Responsibilities:Receive and review complaints, collecting...

About the Role:We are seeking a skilled Business Analyst to join our team as an AR Complaints Specialist. As a key member of our CIR team, you will play a crucial role in understanding business processes and procedures, analyzing data to resolve customer issues, and working with internal areas to ensure timely resolution.Primary Responsibilities:Complete...

Job Summary:Nevro seeks a skilled Technical Services Specialist to resolve product and therapy questions or issues for customers. The successful candidate will provide excellent customer experience, troubleshooting technical issues, and documenting communication.Responsibilities:Answer customer phone calls, reply to emails, and document issues.Provide...

OverviewNevro is a leading medical technology company committed to revolutionizing the treatment of chronic pain and other neurological disorders. As a Medical Device Support Specialist, you will play a critical role in ensuring our customers receive exceptional service and support.Job SummaryWe are seeking a highly skilled and motivated individual to join...

Job Summary:We are seeking a highly skilled Regulatory Compliance Specialist to join our team at Boston Scientific. As a key member of our Complaint Management department, you will be responsible for analyzing customer complaints to determine regulatory reportability and coordinating activities with internal, field, and end-use customers.Key...

Job Summary & Responsibilities Great Customer Experience is one of the keys to Nevro’s success. The Technical Support Specialist is one of the few roles in Nevro that has a direct customer touchpoint to resolve product and therapy questions or issues. This role is critical to ensure that the customer is served as best as we can to ensure that our...

**Job Summary**As a skilled Maintenance Technician Specialist at Abbott Laboratories, you will be responsible for ensuring the smooth operation of our equipment and facilities. This role requires strong technical knowledge and problem-solving skills, as well as the ability to work independently and as part of a team.Main Responsibilities:Compliance with...

Job SummaryCollaborate with a diverse team of professionals at 3M to resolve customer issues and improve overall customer satisfaction.Responsibilities:Collect and analyze customer complaint data to identify trends and areas for improvement.Work with cross-functional teams to develop and implement solutions to customer complaints.Provide timely and accurate...

Job SummaryWe are seeking a highly skilled Regulatory Compliance Specialist to join our team at Boston Scientific. As a key member of our organization, you will play a critical role in ensuring compliance with Good Manufacturing Practices (GMPs) and government-mandated regulations.Key ResponsibilitiesReview and assess complaint communications for regulatory...

About UsWe are a leading provider of custom engineered solutions for top medical device manufacturers. Our mission is to develop innovative interconnect solutions that improve the quality of life.Job DescriptionAs a Molding Process Improvement Specialist, you will play a critical role in ensuring the smooth operation of our manufacturing processes. Your...

Job DescriptionBoston Scientific is a global leader in medical devices and technology, dedicated to improving patient lives through innovative solutions.About the RoleWe are seeking a highly skilled Quality Assurance Engineer to join our team as a Post Market Specialist. This role will be responsible for providing quality engineering support from a post...

Job Summary3M is seeking a highly skilled and detail-oriented Accounts Receivable and Dispute Resolution Specialist to join our team. As a key member of our USAC Customer Operations team, you will be responsible for leading end-to-end customer issue resolution management and analysis for customers in one of 3M's Business Groups.Key ResponsibilitiesResearch...

Job Title: Senior Quality Assurance Specialist - Medical Device ManufacturingCompany Overview:CooperCompanies is a leading medical device manufacturer dedicated to delivering high-quality products and services to patients worldwide.Estimated Salary:$110,000 per yearJob Description:The Quality Engineer II will play a critical role in ensuring the quality of...

Pricing Operations ResponsibilitiesThe Pricing Operations Team provides administration and support for special prices to Marketing, Sales, and Customer Service personnel in the LATAM region.Key responsibilities include:Supporting and reviewing operational and performance data for Pricing ProcessesProcess Owner of the Pricing US Complaints Process for the...

Job SummaryWe are seeking a skilled and detail-oriented Technical Validation Specialist to join our team at STERIS. About the RoleThis position is responsible for ensuring the entire production validation process at our modalities is maintained in a validated state. This includes customer qualification of products and validation of the sterilization process...

Job Title: Validation Technician IAt STERIS, we are committed to creating a healthier and safer world by providing innovative healthcare and life science solutions. As a Validation Technician I, you will play a critical role in ensuring the quality and safety of our products and services.Key Responsibilities:Maintain proper function of data collection...

Job Summary:The Global Customer Service Analyst will be responsible for delivering high-quality service and results within our Customer Service Organization. This involves providing white glove service for our customers through timely and accurate order management processing, education, and problem-solving.Key Responsibilities:Collaborate with...

**About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a...

Job Title: Supplier Quality EngineerSupplier Quality EngineerAs a key member of the Philips team, you will be responsible for the development, procurement, and continuous improvement of manufacturing materials, components, software, and sub-assemblies. Your primary goal will be to ensure that all supplied parts meet specifications and control...