Marketing & Sales Operations Manager - Hybrid/remote
hace 5 horas
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
**Role**:
We are seeking a Marketing & Sales Operations Manager to be the go-to person to drive our dedication to operational excellence across the Digital Sales organization and Marketing. You will be a Marketing Revenue Operations Team member within the Marketing Operations group.
Working closely with our international Digital Sales (SDR/BDR/ISR) teams, Demand Generation marketing teams, Sales Operations as well as IT partners, you will identify operational challenges and opportunities and build solutions. You possess an in-depth knowledge of Salesforce processes; have a focused analytical approach to reviewing data and processes.
You work happily in an ever-growing organization. A dynamic self-starter and problem solver, with attention to detail and an aim to scale the Digital Sales teams while boosting performance.
**Responsibilities**:
You will impact the organization by identifying and driving improvements in:
- Closely partner with Digital Sales partners to identify outbound prospecting opportunities, manage the delivery of data, and coordinate the development of content to support their efforts
- Data hygiene and data append strategy to allow sellers to spend more time on the phone and limit data research activities.
- Our lead engine: working with Marketing Operations to ensure a smooth and consistent flow of leads to sales teams. Optimizing lead distribution models for fast response time.
- Lead management processes (e.g. lead prioritization, lead workflow, usage of fields, automation, etc.)
- Usage of company metrics and reporting to optimize sales performance.
- All other sales processes that impact customer experience or revenue generation (e.g., Lead Response time, AE Handoff, etc.).
**You will also**:
- Deliver clear, specific, measurable, and significant improvements to our business in the form of pipeline and iACV, on time and on target.
- Quickly identify isolated versus broad-reaching operational issues, prioritize and implement solutions accordingly
- Build in-depth knowledge of our technology stack to better use our current tools, and own the assessment and implementation of additional technology
- Continuous improvement analysis of our Digital Sales business, with data-driven recommendations
**Requirements**:
- 2-5 years experience in management consulting or strategy and operations type roles preferred
- 3+ years of deep analytical evaluation of business measurements with clear, tangible results and business impact
- Experience optimizing operational processes in the Sales Development technology stack (e.g. LinkedIn Navigator, Outreach.io, lead routing, predictive scoring, ABM, etc.) ideal
- Experience identifying, managing, and leading operational sophisticated projects to successful execution
- Extensive understanding of Salesforce’s architecture (e.g. page layouts, roles/profile permissions, queues, workflows, etc.)
- Ability to do deep-dive analysis and reporting on data sets to find issues or opportunities for optimizations
- Capable of engaging and motivating team members and establishing balanced, productive relationships with Marketing and Sales teams
- Proven track record of maintaining passion, energy, focus, and ability to perform in a variety of circumstances within a large team of people.
- Ability to prioritize risks and issues to drive resolution and engage others when vital.
- Strong understanding of Lead Generation and Lead Distribution processes, including an understanding of Marketing campaigns
**Splunk is an Equal Opportunity Employer**:
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
**Base Pay Range**
Costa Rica
Base Pay: CR
-
Marketing Student
hace 1 semana
Orotina, Costa Rica Screenovate A tiempo completoIntel's technology has been at the heart of computing breakthroughs. We are an industry leader, creating world-changing technology that enables global progress and enriches lives of every people on earth. At IntelLATAM we are looking for a student to work for Marketing, passionate about technology and eager to build an impact on people's life. The...
-
Trilingual Marketing Buying
hace 5 horas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: 3M Is Hiring a Trilingual Marketing Buying & Analyst Support Job Description Summary Department Overview The Marketing Operations Team is part of LATAM Operations. The Marketing Operations Team provides administration and support for special prices to Marketing, Sales, and Customer Service personnel in LATAM region. Individual...
-
Marketing Manager
hace 3 días
Orotina, Costa Rica Confeidential A tiempo completoOur establishment is a soon-to-open Asian fine dining experience nestled in the vibrant culinary scene of Riyadh. With a focus on exceptional service, authentic flavors, and a sophisticated ambiance, we aim to become a landmark destination for food aficionados. As we gear up for our grand opening in the next 2-3 months, we are in search of a Head of...
-
Sales Development Representative
hace 6 días
Orotina, Costa Rica Autodesk A tiempo completoPosition Overview The Sales Development Representative qualifies and/or sells direct to customers from inbound calls and/or inbound MQL’s. Interact with clients of all levels, in a variety of industries and across a broad geographical area. Primarily responsible for quickly developing and transacting orders which require minimum sales activities. In cases...
-
Director of Operations
hace 1 día
Orotina, Costa Rica Infotree Global Solutions A tiempo completoDirector of Operations Position Available in High-End Tourism Company As a member of the Senior Management team, the Director of Operations assumes a strategic role in the overall management of the company. The Director of Operations will have primary day-to-day responsibility for planning, implementing, managing, and overseeing all Operations, Human...
-
Customer Reference Program Manager
hace 2 días
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
Orotina, Costa Rica 3M A tiempo completo**Job Description**: 3M is Hiring a Bilingual Sales Development Representative USAC The Sales Development Representative/ Inside Sales Lead to Revenue Management Representative will establish customer relationships and drive sales growth through lead qualification. The L2RM Rep will act as the liaison between 3M Marketing and Sales teams. The primary goal...
-
Community Manager
hace 1 semana
Orotina, Costa Rica GRUPO STT A tiempo completo**Perfil**: 1. Crear y desarrollar la estrategia de marketing en redes sociales: El Community Manager debe diseñar una estrategia de marketing en redes sociales que se alinee con los objetivos de la empresa y la imagen de marca, estableciendo metas y acciones a seguir. **3. Generar contenido**: El Community Manager es responsable de crear y compartir...
-
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
(Media) Account Manager, L2
hace 3 días
Orotina, Costa Rica Prodigious A tiempo completoCompany Description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and...
-
Remote Operations Center Lead
hace 5 horas
Orotina, Costa Rica Amentum A tiempo completo**Amentum** is seeking an advanced level industrial **Remote Operations Center Lead or Supervisor (BMS, Building Management System) Engineer** to join our Team. This **ROC Lead Engineer** will work at our Remote Operations Center (**ROC**) and will monitor and maintain systems to ensure zero failures by providing an advanced level of expertise in...
-
Packaging Graphics Analyst
hace 5 días
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Goal of the position: This position is part of global Design Operations team oriented on executing activities related to creation/changes of artworks pre-printed by external suppliers. Day to day tasks requires understanding of artworks data management, standard procedures and execution performed according to agreed SLA. Includes...
-
Channel Inside Sales Representative- Safety and
hace 5 horas
Orotina, Costa Rica 3M A tiempo completo**Primary Responsibilities **include but are not limited to the following: - Responsible to have clarity about Current state of its distributors, related to Sell in, Sell out, AR, Inventories, Marketing Campaigns and Sales Forecast - Management of the sales flow based on the Demand Generation Team - Lead the channel demand generation, understand types of...
-
On-demand Labeling Analyst
hace 5 días
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Goal of the position: This position is part of global Design Operations team oriented on executing activities related to creation/changes of artworks pre-printed by external suppliers. Day to day tasks requires understanding of artworks data management, standard procedures and execution performed according to agreed SLA. Includes...
-
Marketing Trainee
hace 5 horas
Orotina, Costa Rica Haleon A tiempo completoHello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep...
-
Homecare Team Manager
hace 3 días
Orotina, Costa Rica 3M A tiempo completo**Job Description**: **Job Description**: The Manager is responsible for the Medical Document, Clinical document Intake and Billing department. Including billing document collection for Managed Care and Medicaid order processing. This includes working closely with order requestors, customers, patients, physicians and insurance companies to qualify Home Care...
-
Territory Sales Representative Manufacturing
hace 1 día
Orotina, Costa Rica Autodesk A tiempo completoJob Requisition ID # - 24WD75065 Position Overview Have you been craving the opportunity to sell something that really makes a difference in the world? Our sales teams have the pleasure of selling a massive suite of incredible products to a community of revolutionary imaginers, makers, builders, engineers, manufacturers, architects, digital game designers...
-
Remote Operations Center Engineer
hace 1 semana
Orotina, Costa Rica Amentum A tiempo completoR0113191 On Site Belen, Costa Rica Full time Amentum is seeking an advanced level industrial BMS Lead Night/Day (Building Management System) Engineer to join our Team. This BMS Engineer Lead will work at our Remote Operations Center (ROC) and will monitor and maintain systems to ensure zero failures by providing an advanced level of expertise in...
-
Remote Operations Center Supervisor
hace 1 semana
Orotina, Costa Rica Amentum A tiempo completo**Amentum** is seeking an advanced level industrial **BMS Lead or Supervisor (Building Management System) Engineer** to join our Team. This **BMS Lead Engineer** will work at our Remote Operations Center (**ROC**) and will monitor and maintain systems to ensure zero failures by providing an advanced level of expertise in maintaining, troubleshooting, and...
-
Remote Operations Center Engineer
hace 3 días
Orotina, Costa Rica Amentum A tiempo completo**Amentum** is seeking an advanced level industrial **BMS Lead Night/Day (Building Management System) Engineer** to join our Team. This **BMS **Engineer** **Lead** will work at our Remote Operations Center (**ROC**) and will monitor and maintain systems to ensure zero failures by providing an advanced level of expertise in maintaining, troubleshooting, and...