Collections Agent

hace 1 semana


San José, Costa Rica Now Digital Talent A tiempo completo

**Job Overview**

The main objective from this position is to collect debts and resolve any outstanding balances by reaching out to existing customers, Its also part of their duties to develop payment plans and recovery processes, making sure that the security of the company comes first.

**Job Functions**
- Collect payments on past due bills
- Analyze and create list of customers who have not made payments
- Customer facing skills with outbound calls
- Inform clients of overdue accounts and amounts
- Ensure customer information is correct and accurate

**Job Requirements**
- Solid understanding of repayment schedules and bad debt management
- 1 year experience in customer service in finance area or collections
- English language proficiency, both written and oral.
- Microsoft package knowledge (Excel, Word)
- Good communication skills and ability to solve problems
- Schedule flexibility


  • Soft Collections Agent

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    As a Soft Collections Agent, you will: Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.What You'll Do:Negotiate payment terms/arrangements if applicable.Review account status/information...

  • D2d Collector Agent

    hace 4 semanas


    San Pedro, Costa Rica Monifai A tiempo completo

    Overview: We’re looking for a D2D Collector Agent to be responsible for collections from Monifai’s customers. The role will be based in Costa Rica and sit in the Collections unit. **Empowering people with fast and effective lending solutions.** Monifai is a modern fintech solution that offers a simplified, 100% digital way to access money without...

  • D2d Collector Agent

    hace 4 semanas


    San Pedro, Costa Rica Monifai A tiempo completo

    Overview: Estamos buscando un Localizador de Calle o Agente de Cobranza D2D que se encargue de las cobranzas de los clientes de Monifai. El puesto tendrá su base en Costa Rica y se ubicará en la unidad de Cobros. **Empoderar a las personas con soluciones de préstamos rápidas y efectivas.** Monifai es una solución fintech moderna que ofrece una forma...

  • Associate Collector

    hace 4 semanas


    San José, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica**Are you ready to play your part in a global business that is committed to moving money for better?Are you passionate about helping others and providing a world-class customer experience?Join Western Union as an Associate Collector.**Western Union powers your pursuit.**We are looking for someone who would be part...

  • Call Center Agent

    hace 2 semanas


    San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! As a Call Center Agent you will: Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a...

  • Collector

    hace 2 semanas


    San José, San José, Costa Rica Western Union A tiempo completo

    **Collector - Santa Ana, Costa Rica**Are you passionate about helping others and providing a world-class customer experience?How about offering up your skills in a global business that is committed to moving money for better?Join Western Union as a Collector.**Western Union powers your pursuit.**We are looking for someone who would be part of the Digital...

  • Collection Agent

    hace 4 semanas


    San José, San José, Costa Rica Monifai A tiempo completo

    Overview:**Empowering people with fast and effective lending solutions.**Monifai is an emerging market leader, providing secure digital financial solutions to help people grow and thrive.As the first cash-free certified fintech in Costa Rica, we are expanding our access to capital to new markets in Costa Rica and across Latam.**Responsibilities**:- Manage...

  • Team Leader, Collections

    hace 2 semanas


    San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company’s...

  • Collector

    hace 4 semanas


    San José, San José, Costa Rica Western Union A tiempo completo

    **Collector - Santa Ana, Costa Rica**Are you passionate about helping others and providing a world-class customer experience?How about offering up your skills in a global business that is committed to moving money for better?Join Western Union as aCollector.**Western Union powers your pursuit.**We are looking for someone who would be part of Digital...

  • Team Leader, Collections

    hace 4 semanas


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company's objectives.They...

  • Customer Retention Agent

    hace 2 semanas


    San José, Costa Rica Support Services Group A tiempo completo

    We're on the lookout for a Customer Retention Representative to be the primary link between our company and our current customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication. **Customer Retention...

  • Customer Retention Agent

    hace 2 semanas


    San José, San José, Costa Rica Support Services Group A tiempo completo

    We're on the lookout for a Customer Retention Representative to be the primary link between our company and our current customers.We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication.**Customer Retention Representative...

  • Team Leader, Collections

    hace 2 semanas


    San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company’s...

  • Team Leader, Collections

    hace 3 semanas


    San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company's objectives.They...

  • Associate Collector

    hace 3 semanas


    San José, San José, Costa Rica Western Union A tiempo completo

    **Associate Collector - Santa Ana, Costa Rica**Are you ready to play your part in a global business that is committed to moving money for better?Are you passionate about helping others and providing a world-class customer experience?Join Western Union as an Associate Collector.**Western Union powers your pursuit.**We are looking for someone who would be part...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company’s...


  • San José, Costa Rica Western Union A tiempo completo

    **Associate, Payment Processing Operations - Santa Ana, Costa Rica**Would you like to play a key role in ensuring that our business clients' payments are processed in a timely and accurate manner?Are you detail-orientated, with a strong analytical mindset?Join Western Union as an Associate, Payment Processing Operations.**Western Union powers your...

  • Virtual Receptionist

    hace 1 semana


    San José, Costa Rica AnswerHero A tiempo completo

    **Who are we?***: AnswerHero, established in 2010, is a bilingual live call answering and virtual receptionist company with approximately 115 employees across the United States, Costa Rica, and Honduras. We offer our services to small-and-medium-sized businesses in the United States. Unlike other types of call center work, we do not do telemarketing, sales,...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Ops Support Agent will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases.You will have an important role in determining the patient's insurance status and extent of insurance benefits, ensuring an efficient billing process for medical...

  • Virtual Receptionist

    hace 4 semanas


    San José, Costa Rica Answerhero A tiempo completo

    **Who are we?***:AnswerHero, established in 2010, is a bilingual live call answering and virtual receptionist company with approximately 115 employees across the United States, Costa Rica, and Honduras.We offer our services to small-and-medium-sized businesses in the United States.Unlike other types of call center work, we do not do telemarketing, sales,...