Call Center Agent
hace 5 meses
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started
As a Call Center Agent you will:
Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately.
Key Responsibilities-
- Provide customers with information about their products and/or services- Negotiate payment terms and arrangements, where applicable- Update customer files with appropriate information ensuring regulatory, client specific, and corporate guidelines are followed- Problem solve to find the best solution for each customer
**Requirements**:
- English Proficiency of CEFR B2 / 85% or better- Successful completion of high school education is preferred- **Willingness work in a Hybrid WFH/WFO Setup
About You- Enjoy talking to people on the phone, and have excellent listening and communication skills, both written and oral- Ability to connect with customers with empathy and offer helpful solutions- Passionate about helping others- A desire to grow and drive your career forward
Why Work With Us?- Monthly salary $850 to $900 USD, with the potential to earn up to $250 USD in monthly bonus- Performance Bonus- Birthday day off (paid)- Marriage Leave (3 days paid)- Bereavement Leave (3 days paid)- Free counseling sessions- Point-to-point transportation- Annual merit increase- Asociacion solidarista- Free parking for all employees- Free coffee/tea all day long- Casual Dress Code- An amazing work culture where you can learn and grow- Opportunities for internal growth within the company- New site - beautiful new office setting with a view- Various shifts including mornings, afternoons, evenings, and weekends.- Onsite games room with a rest & relaxation area- Great opportunity for university students- Work from Home Opportunities available after initial training**
About Us
Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Where are we located?
We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia beside the Marriott Hotel.
Check us out for yourself
-
Supervisor Call Center
hace 4 meses
San José, Costa Rica Krediya A tiempo completo**Quienes somos...** Krediya, somos una Fintech especializada en la originación de créditos alternativos, cuenta con presencia en 5 países a nível Latinoamérica como lo es: Panamá, Colombia, Guatemala, Costa Rica, México y El salvador con proyectos nuevos. **¡El proyecto!** Estamos buscando un **Supervisor Call Center** altamente motivado para...
-
Gerente de Call Center
hace 5 días
San José, San José, Costa Rica Krediya A tiempo completoBuscamos a un lider de alto nivel para dirigir y supervisar las operaciones diarias del Call Center de KrediYa. La misión es garantizar un servicio de atención al cliente eficiente y de alta calidad, motivando y liderando al equipo de agentes para alcanzar y superar los objetivos de rendimiento y satisfacción del cliente.**Responsabilidades del...
-
San José, Costa Rica NETCOM Business Contact Center A tiempo completo- Bachiller en educación media. - 6+ meses de experiencia en un entorno de call center: manejo de redes sociales, chat, correos electrónicos y atención de llamadas. - Disponibilidad para trabajar horarios rotativos La información proveída será utilizada por NETCOM para asuntos estrictamente relacionados con las distintas etapas de nuestro proceso de...
-
Agente de Call Center
hace 2 semanas
San José, Costa Rica NETCOM Business Contact Center A tiempo completoIndispensable *Disponibilidad inmediata *Tener 6 meses de experiencia en call center (experiencia comprobable) *Tener título de bachillerato *Facilidad de trasladarse a San José y San Pedro Deseable *inglés B1+ *Título Inglés Especializado para Servicio a la Clientela en Centros de Servicios (INA) *Título Ejecutivo en Servicio al Cliente (INA)...
-
Sales Representative
hace 2 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoJob Title: Soft Sales AgentWe are seeking a skilled Soft Sales Agent to join our team at Costa Rica's Call Center. As a Soft Sales Agent, you will be responsible for providing exceptional customer service and sales support to our clients.Responsibilities:- Provide top-notch customer service and support to clients- Meet and exceed sales targets- Collaborate...
-
Agente de Call Center Junior
hace 5 meses
San José, Costa Rica IGT A tiempo completoLocation: Escazu, CR, 1502-1250- Requisition ID: 14904**Responsibilidades**: Canalizar todo tipo de solicitudes entre el cliente final y todos los departamentos de la empresa, minimizando el envío innecesario del equipo técnico solucionando inconvenientes en el punto de venta. - Atencion de llamadas de cliente externo y de cliente interno. - Asignar...
-
Call Agent
hace 4 meses
San José, Costa Rica Auto Services Unlimited, Inc A tiempo completo**BDC/ Representante Ventas de Internet** **Compensación; negociable** **Tiepo de Empleo: Full-time/Tiempo Completos** Estas listo para tener la alegria y exito en una carrera professional que compensen sus esfuerzos? Auto Services Unlimited estan buscando agentes para que trabajen remotamente dentro nuestro departemento de Ventas / Desarrollo...
-
Agente de Call Center
hace 1 semana
San José, Costa Rica NETCOM Business Contact Center A tiempo completoDescripción del empleo Atención de llamadas telefónica entrantes para uno de nuestros clientes. Requisitos indispensables Disponibilidad inmediata Título de bachillerato (obligatorio) Disponibilidad para trasladarse a San Pedro y Zapote Experiencia en call center o servicio al cliente mínimo 6 meses (experiencia comprobable) Requisitos...
-
Asesor de Call Center
hace 7 días
San José, San José, Costa Rica NETCOM Business Contact Center A tiempo completoDescripción del EmpleoEn NETCOM Business Contact Center, estamos buscando a un profesional para atender llamadas telefónicas entrantes para uno de nuestros clientes.Requisitos IndispensablesDisponibilidad inmediataTítulo de bachillerato (obligatorio)Disponibilidad para trasladarse a San Pedro y ZapoteExperiencia en call center o servicio al cliente...
-
Call Center Agent
hace 5 meses
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Bill Gosling Outsourcing is currently looking for Call Center Agents (Work from Office) to work based on our beautiful office in Costa...
-
Call Center Agent/customer Service
hace 5 meses
San José, Costa Rica Direct Business Solutions, Inc A tiempo completo**Job Posng: Sales Agent** **Company**: Direct Business Soluons **Locaon**: California, USA **Posion Type**: Full-me **About Us**: Direct Business Solutions a dynamic and innovative Call Center company dedicated to delivering top-quality services to our customers. With a strong focus on customer sasfacon and a commitment to excellence, we have become a...
-
Call Center Agent
hace 5 meses
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Bill Gosling Outsourcing is committed to the career development of our people. We are still growing with new and exciting opportunities. We...
-
Sales Representative
hace 2 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoSoft Sales OpportunityCosta Rica's Call Center is seeking a skilled Soft Sales agent to join our team. This role offers a unique chance to grow and develop your sales skills in a positive and supportive work environment.Key Benefits:- Competitive salary matching the industry standard- Ongoing training and development sessions- Opportunity to advance in your...
-
Call Center Agent
hace 5 meses
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Bill Gosling Outsourcing is currently looking for Call Center Agents (Work from Office) to work based on our beautiful office in Costa...
-
Bilingual B2+ Telephone Agent
hace 1 mes
San Pedro Montes de Oca, Costa Rica NETCOM Business Contact Center A tiempo completo- Bachelor's degree in secondary education. - English and Spanish level B2+ or higher - 6+ months of experience in a call center environment: social media management, chat, emails, and call handling. - Availability to work rotating schedules La información proveída será utilizada por NETCOM para asuntos estrictamente relacionados con las distintas etapas...
-
Supervisor de Call Center
hace 12 horas
San José, San José, Costa Rica Johnson Controls A tiempo completoSe solicita un profesional con experiencia en Call Center para ocupar el cargo de Supervisor de Call Center - Nocturno en Johnson Controls.ResponsabilidadesSupervisar actividades de monitoreo del Call Center.Control y manejo de personal, generación de informes y manejo de KPI.Control de incidencias y disponibilidad de trabajar de 10 pm a 6 am.Disponibilidad...
-
Customer Service Team Member
hace 2 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Opportunities at Costa Rica's Call CenterWe are seeking enthusiastic individuals to join our customer service team at Costa Rica's Call Center. As a customer service representative, you will be responsible for providing exceptional service to our clients.Requirements:Previous experience in customer service or a call center (preferred).Strong...
-
Supervisor de Call Center Nocturno
hace 2 semanas
San José, San José, Costa Rica Johnson Controls A tiempo completoDescripción del PuestoBuscamos un profesional con experiencia en supervisión de Call Center para ocupar el puesto de Supervisor de Call Center Nocturno. El candidato ideal tendrá habilidades en liderazgo, gestión de personal y control de procesos.ResponsabilidadesSupervisar las actividades del Call Center de monitoreo y asegurarse de que se cumplan los...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Role at Costa Rica's Call CenterWe are seeking a skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Requirements:Previous experience in customer service or a call center...
-
Emergency Roadside Call Center Representative
hace 1 semana
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoJob SummaryWe are seeking a skilled Customer Service Agent to join our team at Bill Gosling Outsourcing. As an Emergency Roadside Call Center Representative, you will be responsible for providing exceptional customer service to clients in need of emergency roadside assistance.Key ResponsibilitiesTriage inbound calls for emergency roadside dispatch, including...
