HR Analyst, Technology

hace 1 semana


San José, Costa Rica Arrow Electronics, Inc. A tiempo completo

Position:
HR Analyst, Technology

**Job Description**:
HR Technology Systems Analyst
- This position is part of the Global HR Technology Team, with specific responsibility for supporting and advancing Arrow's usage of HR technology solutions. Also, this role will be providing advanced support to HR Technology System Administrators and global employees as well as performing small system changes and acting as a point of escalation for global HR Technology System Administrators. Duties will include complex issue tracking, resolution, and documentation; process documentation, change management, communication; and system configuration.

What You'll Be Doing
- Provide day-to-day support for complex HR technology solutions including, but not limited to, researching, and resolving problems, unexpected results, or process flaws.
- Provide support to HR Technology System Administrators and facilitate escalation to higher level Analysts as needed.
- Evaluate system change requests to optimize Arrow's global usage of existing HR technology solutions (e.g. Workday, ServiceNow, Cornerstone ) in order to enhance operations and user experience.
- Manage and implement small system Change Requests following HR Technology's change management and delivery processes.
- Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
- Work with other internal resources to develop user procedures and guidelines and documentation. Work with other teams to develop and train internal clients on new processes/functionality and ensure training materials are in place for new hires.
- Perform mass data uploads into Workday utilizing EIB processes

What Are We Looking For
- Bachelor's degree in Business, Human Resources, or a closely related field.
- 3-5 years HR Technology experience preferred with direct responsibility in the areas of HR systems administration or maintenance and system configuration.
- Aptitude for working with HRIS.
- Experience working with Workday is Required.
- Experience supporting or configuring ServiceNow, Cornerstone, or SharePoint is an advantage.
- Ability to handle multiple and varied priorities simultaneously and deliver within defined deadlines.
- Strong analytical skills and attention to detail, ability to analyze and resolve complex problems.
- Highly effective in a team environment.
- Ability to communicate in a clear, precise, and actionable manner.
- Highly effective in a team environment.
- Independent, Self-starter with a positive can-do attitude
- Advanced level Microsoft Excel, PowerPoint, and Word skills.
- Required to attend global calls which may be organized in in US/EMEA time zone

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Insurance
- Bonus
- 5-Day Work Week
- Growth Opportunities
- And More

**Location**:
IN-India-Remote

Time Type:
Full time

Job Category:
Human Resources and Sustainability


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