HRis & Technology Lead

hace 4 semanas


San José, Costa Rica Atlas Technology Solutions A tiempo completo

We believe in a world where growth thrives across borders and cultures. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the only 100% Direct EOR in the world, partnering with clients to get to market 82% faster, at a reduced cost, and with lower risk through local expertise in over 160 countries.

Atlas technology powers the idea that companies can employ whoever they want, wherever they are in the world. Through our cloud-based platform, we deliver the Human Resources infrastructure that underpins international growth, leaving companies free to focus on the strategy that makes it happen. We partner with our clients through their international life cycle from the first dip in the global pool until the moment it's time to set up their own entities and run payroll. Atlas is here from point A to point Z.

The future of work is borderless, and so are we. So, it helps that our people are located around the globe — in the US, UK, India, China and beyond — and speak 90+ languages. Diversity and inclusion are at our core.

Atlas invests in Environment, Social and Governance initiatives through our impact program. Impact is central to our vision as a business and at the heart of our culture. Through impact we are addressing our environmental impact for society, for the planet and for our long-term success. Employee wellness, diversity and charitable activities are at the core of our social responsibility. Impact ensures Corporate Governance operates ethically and responsibly while preserving our customers and employees' trust.

**Key responsibilities**
- **Technology Management**:

- Propose technological solutions aligned with Operations processes to allow the team to achieve client and internal targets on efficiencies and client experience.
- Act as Operations SPOC before the Product & Technology team for various projects such as Atlas platform migration.
- Engage with P&T as well as IT teams in technology changes and potential bugs / issues.
- Coordinate any transition of technology that impacts the Operations team.
- Provide training to the Operations team on various HR technologies.
- **Stakeholder management**:

- Conduct Business Excellence awareness sessions for different business units - both within Operations and with other departments.
- Manage the implementation of the action plan to cover the Business Excellence assessment related gaps: communicate the gaps with the required action plans to all business units; assist business units to develop action plans and conduct meetings to follow up on such implementation.
- Coach Operations teams to achieve client and internal targets on efficiencies and client experience.
- Build relationships with Operations team members in order to support identification, review, prioritization and execution of key improvements opportunities/projects, as well as guaranteeing alignment of deliverables.
- **Process management**:

- Establish, analyze and optimize business processes based on system automation.
- Develop processes and tools to analyze the end-to-end processes and identify process improvements.
- Build standardization and predictability across Operations departments.
- Solve technology related problems that arise and come up with strategies and solutions on how to solve it.
- Support the Product and Technology team to implement automations (functional knowledge of tools required, not development related) and processes that deliver improvement toward 100% conformance to client requirements.

**About You**
- Higher education qualification, preferably in IT, Engineering, Business Administration or equivalent;
- Fluent in English + Specific regional language;
- MS Office, strong excel, Collaboration Tools, SharePoint, HRIS systems;
- 3+ years experience of HR and IT / HRIS related activities;
- Experience in roles which required interaction with IT & Technology management;
- Previous experience in HRIS and technology implementation;
- Experience working in complex, international / multi-cultural and fast moving environment.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.


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