Digital & Tech Partner Latam

hace 6 meses

Orotina, Costa Rica Haleon A tiempo completo

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

Key Responsibilities
- Understand product(s) and manage product life cycles with value cases.
- Work with business users of new and/or changed Tech systems to modify their processes and/or ways of working to derive the planned benefits from the system.
- Ensure that all pre-project/product business analyses (value assessment) and other activities necessary to build Business Case, global funding artefacts (Lean canvas, etc.) start projects and control budget are delivered.
- Strong business acumen to manage different functions workstreams/projects.
- Ensure that Customer/Consumer Satisfaction is regularly measured, analyze necessary corrective actions and improvement actions are taken in the area like CTO’s Service level and resourcing.
- Facilitate serious escalation processes in countries in scope and to coordinate with TECH response to crisis situations, like unavailability of a critical system, data loss, FLU Pandemic, etc.
- Provide consultation to Project stakeholders on Tech investments and value-add activities in alignment and support of business strategic initiatives.
- Understand the agile principles and product mindset for the organization.
- Analyze, define, and document detailed process workflows through user interviews, facilitated workshops and expert engagement.
- Deconstruct complex processes into manageable simplified representations that facilitate strategic discussion and decision making.
- Ensuring that employees are following computer use, information security and privacy policies.
- Provide recommendations through conducting assessments and evaluations for out of the shelf and custom solutions and services.
- Keep abreast of the latest developments in Information Technology and industry best practice.

Why you?

Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:

- Higher education in Information Digital & Technology, Computer Sciences, Business Administration or similar.
- 8 years above work experience in area of Digital & Tech Management.
- Advanced English.
- Solid record in working with businesses to deliver high impact and Digital & Tech enabled solutions, successful Digital & Tech business analysis, solution design, program and project delivery and service management comprehensive knowledge and understanding of Agile.
- Broad knowledge and understanding of Tech systems (Salesforce CRM, SAP, Commercial, NRM Commercial Excellence, Revenue Recognition, Microsoft Power BI, supporting apps etc.)

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

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