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Solutions Engineer

hace 1 mes

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Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

**Role Summary**:
Are you passionate about groundbreaking technology and helping your customers and peers succeed? Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? If you answered yes to these questions then we have a home for you at Splunk

Splunk is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic Solution Engineering team. You will be the primary technical advisor for your customers, and their technical advocate within Splunk.

**What you'll get to do**:

- Partner with Account Managers and Solution Engineers in this customer-facing role to deliver key activities that support the evaluation of the suitability of Splunk’s products and solutions to customers remotely, with a focus on value-based differentiators
- Research and respond to functional and technical elements of RFIs/RFPs
- Deliver a variety of customer-facing workshops to enable our customers to learn about Splunk technology
- Lead discovery calls to identify customer requirements
- Work with customers across North and South America and internal Splunk teams after the sale to assist them with adopting Splunk’s products and solutions
- With training and mentoring, learn the skills to identify customer requirements, deliver demonstrations of Splunk’s capabilities, and use our business value platform to correctly size licenses and establish the value of our solution
- Work closely with the GSS team to develop and continually improve working practices, best practices, GSS processes and procedures
- IMPORTANT We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what “is possible” with technology, the desire to work with an awesome team and a positive, fun-loving attitude

**Must-have Qualifications**:

- You should ideally have either some experience in selling and supporting software products to IT organizations or have experience using or supporting technology in a business setting
- Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business
- A confident and comfortable presenter interested in developing these skills further
- Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches
- Comfortable working for a dynamic technical organization with a fast growing customer base
- Familiarity with programming or scripting is a plus
- Desire to learn, grow and be a part of our expanding and dynamic team
- Spanish or Portuguese speaker (professional level)

**Splunk is an Equal Opportunity Employer**

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:
**OTE Range**

For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).

Costa Rica

On Target Earnings: CRC 24,000,000.00 - 33,000,000.00 per year