Business Analyst I

hace 3 semanas


Orotina, Costa Rica Object Technology Solution A tiempo completo

**About us**:
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.

Our focused technologies are:

- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)
- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)
- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)
- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)

OTSI (Object Technology Solutions, Inc) has an immediate opening for a Business Analyst I BUSINESS ANALST I (HEREDIA) MAJOR RESPONSIBILITES: Program enquiry Management and trouble shooting. Support all core operational requirements through case ownership and closure, meeting KPI SLA Provide suggestions for process improvements to help scale operations and improve customer satisfaction Support internal teams with search or resolution of any inquiries related to VCPP data (contracts, MBOs, DRFs, cases, escalations, etc..) As needed, track and communicate metrics related VCPP activities & support QBR requirements Support and manage quarter end activities and serve as local VCPP Ops contact for escalations and resolution Team player with strong interpersonal, communication and collaboration skills Timely Communication in both verbally and in writing to set expectations and maintain the confidence of managers and associated internal teams (Action Table Format) Achieve high Utilization and Efficiency by managing time and focus upon Case Management About us Object Techno

**Requirements**:

- WORK EXPERIENCE & QUALIFICATIONS: 3+ years' industry experience in quote-to-cash type case management activity Expert knowledge of Cloud Service Provider Programs Extensive knowledge in SaaS billing models and managing quote to cash SaaS processes with knowledge of upstream and downstream impact/activity Experience in two tier cloud partner sales model, with firm knowledge of software license transactions and Software as a service Experience with enterprise systems and proven knowledge of enterprise integration Knowledge in End User Computing a plus Team player with strong interpersonal, communication and collaboration skills Self-starter who takes initiative and works with limited direction Preferred Skills: Proficiency in Oracle Proficiency in Sales Force SAP SaaS billing system

**Job Information**:
Job Opening ID

**OTSI_1015_JOB**
***

Industry

**Technology**
***

City

**San Jose**
***

State/Province

**San José**
***

Country

**Costa Rica**
***

Zip/Postal Code

**10101


  • Data Analyst

    hace 2 semanas


    Orotina, Costa Rica SGF Global A tiempo completo

    **Data Analyst - I** - **Location: Remote**: - **Laptop will be issued and must be picked up onsite** **Will be extended quarterly.** *** **Collect info from stakeholders to upload to the system. Understand these steps, execute them and being able to provide improvements.** - **Create/update training documentation for users** *** - **Minimum...

  • Data Analyst

    hace 2 semanas


    Orotina, Costa Rica SGF Global A tiempo completo

    **Data Analyst - I** - Location: Remote - Laptop will be issued and must be picked up onsite Will be extended quarterly. Collect info from stakeholders to upload to the system. Understand these steps, execute them and being able to provide improvements. - Create/update training documentation for users - Minimum skills: 2. Ability to prioritize and organize...

  • Data Analyst

    hace 2 semanas


    Orotina, Costa Rica SGF Global A tiempo completo

    **Data Analyst - I** - Location: Remote - Laptop will be issued and must be picked up onsite Will be extended quarterly. Collect info from stakeholders to upload to the system. Understand these steps, execute them and being able to provide improvements. - Create/update training documentation for users - Minimum skills: 2. Ability to prioritize and organize...


  • Orotina, Costa Rica 3M A tiempo completo

    Job Description:3M Is Hiring a Bilingual IT Sr Business Analyst"3M's culture is driven by curious, spirited and collaborative people who are constantly asking 'What if?' And the many talents of 3Mers around the globe have me incredibly excited about what's to come next." - Kristen Ludgate, senior vice president of Human Resources at 3MThe Impact You'll Make...

  • Mdm Data Analyst

    hace 4 semanas


    Orotina, Costa Rica H.B. Fuller A tiempo completo

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...

  • Mdm Data Analyst

    hace 2 semanas


    Orotina, Costa Rica H.B. Fuller A tiempo completo

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...

  • Business Analyst

    hace 3 semanas


    Orotina, Costa Rica SGF Global A tiempo completo

    **Description**: Job Title: Business Analyst Job Description: Responsible for: 1. Compare the targeted list of suppliers and verify the suppliers’ status in Graphite. 2. Gather necessary supplier contact information to complete step #3 4. Answers general questions about why the company is requiring onboarding. 5. Guide suppliers how-to to get help...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: **Job Description**: Job Summary The person hired for the position of IT Data Analytics Sr. Business Analyst will help provide Data Analytics solutions for Global Portfolio. Primary Responsibilities include but are not limited to the following: - Drive global reporting development in the Data Analytics Global Portfolio - Responsible...


  • Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: Logistics Performance Analyst (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health,...


  • Orotina, Costa Rica 3M A tiempo completo

    Job Description:3M Is Hiring a Bilingual Business AnalystHere, you will make an impact by:Leading requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable Eliciting requirements using interviews, document analysis, surveys, site...


  • Orotina, Costa Rica Kimberly-Clark A tiempo completo

    **I**f fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark! As **Operating System Reporting Analyst** you are in charge of carrying out migrations and big data analysis of the different dashboards globally to guide the best business strategies for the business in the assigned country. **Who you are?**: - Degree in...

  • Ptp Analyst I

    hace 2 meses


    Orotina, Costa Rica Kimberly-Clark A tiempo completo

    No eres la persona que se conformará con cualquier papel. Nosotros tampoco. Porque nuestro objetivo es crear una mejor atención para un mundo mejor, y eso requiere cierto tipo de personas y equipos que se preocupen por marcar la diferencia. Aquí, aportará su experiência profesional, talento e impulso para construir y administrar nuestra cartera de...

  • Ptp Analyst I

    hace 2 semanas


    Orotina, Costa Rica Kimberly-Clark A tiempo completo

    No eres la persona que se conformará con cualquier papel. Nosotros tampoco. Porque nuestro objetivo es crear una mejor atención para un mundo mejor, y eso requiere cierto tipo de personas y equipos que se preocupen por marcar la diferencia. Aquí, aportará su experiência profesional, talento e impulso para construir y administrar nuestra cartera de...

  • Sr. Business Analyst

    hace 3 semanas


    Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: We are Hiring a Lead Business Analyst - Legacy Applications-New Healt Care Company - 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: MDM Material Master Business Analyst Job Description Major Duties and Responsibilities: 1. Handle non-routine and difficult inquiries related to 3M material create tools and processes. 3. Lead or coach employees during projects or train/mentor new employees in functional disciplines related to 3M material create processes. 4. Provide...


  • Orotina, Costa Rica 3M A tiempo completo

    Job Description:MDM Material Master Business Analyst Job DescriptionMajor Duties and Responsibilities:Handle non-routine and difficult inquiries related to 3M material create tools and processes.Lead or coach employees during projects or train/mentor new employees in functional disciplines related to 3M material create processes.Provide direction, advice, or...

  • HR Data Analyst

    hace 7 días


    Orotina, Costa Rica H.B. Fuller A tiempo completo

    As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Business Analyst Iii

    hace 2 semanas


    Orotina, Costa Rica SGF Global A tiempo completo

    Your responsibilities will include but not be limited to:Application of Agile and DevOps concepts within an APT. Stabilization and transition of developed/deployed functionality to support teams. Ability to work across multiple projects/features simultaneously in teams with other System Analysts and Developers. Ability to collaborate and communicate across...

  • CRM Analyst

    hace 2 semanas


    Orotina, Costa Rica 3M A tiempo completo

    Job Description:Goal of the position:CRM Analyst (Customer Relationship Management) allow Businesses and CO-Customer Operations CRM tool users to manage business relationships, the data, and information associated with them.CRM Analyst is the first point of contact for Business and CO users. Service delivery provided by CRM Analyst contains processes...


  • Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Responsibilities**: Drive requirements and translate to functional specifications for design and development Prioritize and manage backlog for effective release Build, design, modify and optimize web pages/sites for evolving business needs. Maintain communication with team members and supervisors...