Empleos actuales relacionados con Phone Application Advocate - Heredia - Auxis
-
Phone Application Advocate
hace 3 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Application Advocate Agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Respond to high-volume (50-80) inbound calls daily -...
-
Phone Application Advocate
hace 3 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity. **Responsibilities**: - Respond to high-volume (50-80) inbound calls daily -...
-
Phone Sales
hace 2 semanas
Heredia, Costa Rica sueda llc A tiempo completoLooking for a results-driven _NATIVE English speaker _salesperson with NO _local _English _ACCENT_ to actively negotiate and get the deal with the customers over the phone. **Responsibilities** - Sales, sales, and sales - Delivering scripted talks that describe the company’s products or services to persuade potential customers over the phone - Keeping...
-
Application Advocate
hace 3 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: **The Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.**: **Responsibilities**: - Respond to high-volume (50-80) inbound calls...
-
Application Advocate
hace 5 horas
Heredia, Costa Rica GRUPO STT A tiempo completoThe Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting the company customer service personnel to ensure high levels of customer satisfaction and productivity. Leading management consulting and outsourcing firm focused on helping organizations...
-
Senior Application Security Engineer
hace 5 días
Heredia, Costa Rica Experian A tiempo completoCompany Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years...
-
Senior Application Security Engineer
hace 3 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years...
-
Application Support Engineer I
hace 3 semanas
Heredia, Costa Rica Smarsh A tiempo completo**Who are we?** Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or...
-
Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Movate A tiempo completoThe Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the...
-
Event Management Engineer
hace 3 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoEvent Management Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. The Event Management Team is the first line...
-
Representative, Product Support
hace 2 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: Someone who will contribute to the development of the department's plans (and company strategy) by serving as the customer's advocate: your unique insight into the challenges faced by our clients will help shape Tebra's product and processes. We love to nurture our representatives so that commitment and growth within our department can be...
-
Technical Support Representative
hace 3 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: Someone who will contribute to the development of the department's plans (and company strategy) by serving as the customer's advocate: your unique insight into the challenges faced by our clients will help shape Tebra's product and processes. We love to nurture our representatives so that commitment and growth within our department can be...
-
Representative, Product Support
hace 2 días
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: Someone who will contribute to the development of the department's plans (and company strategy) by serving as the customer's advocate: your unique insight into the challenges faced by our clients will help shape Tebra's product and processes. We love to nurture our representatives so that commitment and growth within our department can be...
-
Application Support Engineer I
hace 3 semanas
Heredia, Costa Rica Smarsh A tiempo completo**Who are we?** Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or...
-
Product Support Specialist
hace 5 días
Heredia, Costa Rica PatientPop A tiempo completoAs a Product Support Specialist for the Loyalty Team this person will take inbound calls from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make outbound calls...
-
Specialist, Customer Support
hace 3 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: As a Product Support Representative you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...
-
Specialist, Customer Support
hace 2 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...
-
Specialist, Customer Support
hace 4 semanas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...
-
Client Support Assistant
hace 3 semanas
Heredia, Costa Rica Eagan Immigration PLLC A tiempo completoThe Client Support Assistant role that cares for our existing clients is the primary point of contact with current clients who have already signed on with us. This role provides crucial ongoing information, generates leads from referrals, and provides status updates for clients regarding their case. Eagan Immigration is a US-based law firm dedicated to...
-
Attack Surface Management Metrics Specialist
hace 4 semanas
Heredia, Costa Rica Experian A tiempo completoCompany Description **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years...
Phone Application Advocate
hace 1 mes
Job Summary:
**The Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service personnel to ensure high levels of customer satisfaction and productivity.**: Responsibilities:
- Respond to high-volume (50-80) inbound calls daily
- Work to achieve best in class customer service by meeting or exceeding all customer experience key performance indicators such as first call resolution, customer satisfaction survey results
- Provide accurate and timely responses to potential customers; reroute calls to other departments when necessary
- Treat all callers with respect and provide a world-class customer experience
- Adhere to work schedule, assigned daily duties, and work activities.
- Attend all mandatory training and meetings.
- Follow all policies, procedures, and compliance regulations
Skills and Experience:
- English - Spanish Language (Oral and writing 80 % or higher), (B2+ or above).
- 1 years of experience in Customer Service.
- The resource will work on a flexible schedule. Within our Hours of Operations
- Must be available to work on weekends.
- Must have a high school diploma.
- A genuine interest in working with and helping customers.
- Must possess excellent communication skills and involvement.
- Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred.
- Good presentation and a polite, tactful, and friendly character.
- Financial background is a plus.
LI-RM2
