Application Advocate

hace 2 semanas

Heredia, Costa Rica GRUPO STT A tiempo completo

The Application AdvocateAgent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting the company customer service personnel to ensure high levels of customer satisfaction and productivity.

Leading management consulting and outsourcing firm focused on helping organizations achieve Peak Performance in their Back-Office Operations.

**Requisitos**:
English - Spanish Language (Oral and writing 80 % or higher), (B2+ or above). 1 years of experience in Customer Service. The resource will work on a flexible schedule. Within our Hours of Operations Must be available to work on weekends. Must have a high school diploma. A genuine interest in working with and helping customers. Must possess excellent communication skills and involvement. Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred. Good presentation and a polite, tactful, and friendly character. Financial background is a plus.

Beneficios

**Salario**: 700.000 colones Beneficios: Subsídio de transporte 30.000 al mes. Convenios con universidades y academias de Idiomas Convenios con restaurantes dentro y fuera de la zona franca Actividades deportivas cubiertas por la zona.

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