IT Asset Management Associate Consultant Noram

hace 6 meses

San José, Costa Rica SoftwareOne A tiempo completo

Job Function: Software & Cloud Services Why SoftwareONE?:
Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here.

We want our people to be their true authentic selves at all times, because that’s when real creativity happens.

The role:
**Daily Responsibilities**

Leading experience relevant ITAM services by taking ownership of mid-size engagements with limited to no supervision and work closely with less experienced staff. Individual will lead, assign, coordinate and execute necessary activities for analysis, research and deployment of solutions that drive benefit into customer’s engagements.
- Supporting sales activities such as scoping to avoid scope creep and delivery of high-quality project delivery documentation.
- Supervise lower-end engagement scoping, including the execution of deliverables and engagements
- Manage small to mid-size complex projects, delegate workloads, set team priorities and project deliverable schedules for team members and customer, stakeholders for a successful engagement
- Performing scoping activities and articulate areas of risk and make recommendations on how to avoid pitfalls.
- Ability to build, maintain and manage successful relationships with key stakeholders, management and technical groups
- Initiating the software asset management project requirement conversation with the customer
- Reviewing policies and procedures
- Creating a software asset management plan
- Consulting regarding customers SAM project needs
- Business process analysis, and recommendation for specific service delivery activities
- Pre-sales support on SAM services
- Create documentation of operational concepts, workflows, etc.
- External technical and project coordination with customers and SAM tool providers
- SAM project leadership, Project customization
- Project budget responsibility
- Advise on SAM tools for execution of project deliverables
- Providing training to key end users
- Internal training on the execution of tasks within a project.

What we need to see from you:
**Minimum Requirements**:

- Advanced knowledge of Microsoft Excel.
- Microsoft Access, SQL and/or Power BI preferred
- English B2 level or higher
- Intermediate Project management experience
- Intermediate Consulting skills

3- 5+ years of experience in the following areas:

- Working experience in the area of software license sourcing / IT asset management
- Solid presentation skills
- Skills in business process analysis
- Technology basic skills regarding system platforms (MS & Oracle), client & server and midrange environment.
- Good understanding of at least two SAM Tools (functionality and utilization)
- Good understanding of project management tools, processes/policies and reporting (functionality and utilization)

**Ability to**:

- Coaching (training of associate team members on execution of tasks)
- Strong Analytical skills
- Highly motivated and result oriented
- Strong communications skills
- Strong structural work methods, multitasking and time management skills
- Self-driven independent work ethics that drives internal and external accountability
- Solid problem solving and assertive consultative skills.

**Benefits at SWO**:

- Employee Recognitions Programs
- A variety of training and development opportunities
- A work-life balance
- Vacations
- Employee Referral Bonus Program
- Multicultural team’s interaction
- Giving back to society
- employee initiatives
- ONE TREE PLANTED -> one tree for each hiring globally
- Corporate events/ team buildings

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