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About Us
">Smartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale. Our technology enables teams to deliver their best work, resulting in more efficient processes and better business outcomes.
">The Role
">- ">
- Perform daily management of IT software/hardware related tickets / requests in our asset management system & SaaS solution.">
- Maintain and manage Internal Software catalog within Service Request Portal.">
- Manage and process Software Renewals on a regular basis, utilizing and maintaining the software renewal calendar.">
About You
">We are looking for someone with 4+ years of experience working with a CMDB, Asset Management database, and 4+ years of ITSM tool experience (ServiceNow, BMC, Freshservice). You should have strong knowledge of IT Software & Hardware, understanding of ITIL & ITAM methodology, and excellent vendor management and communication skills.
">Benefits
">Our employees enjoy fully paid Health & Life insurance for full-time employees and family members, Equity - Restricted Stock Units (RSUs) for eligible roles, monthly stipend to support your work and productivity, and many other benefits.
