IT Asset Management Consultant

hace 1 día

San José, Costa Rica SoftwareONE A tiempo completo

Job Function: Cloud & Software Services Why SoftwareONE?:
Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.

In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk.

With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.

The role:
Running large SLM managed services engagements and once-off SLM projects of complex nature. Supporting and coordinating Associates activities, while supporting Snr Consultant in the execution of consultancy design and implementation activities. A Consultant has a focus of either Delivery Management of SAM or Procurement. Should be willing to learn to all round skills for both SAM Delivery and Procurement assignments.

This role can be based in any of our LATAM locations.

Lead the successful on boarding of new midlarge size SLM customer engagements
- Ensure successful delivery of larger engagements with medium complexity based on best practices
- Serves as a motivating role model and maintains the ability to coach less experienced

team members in larger and more complex services
- Coordinating and executing service project plans
- Support the transfer of existing, established SLM customer engagements between consultants as required
- Pre-sales: Supporting Solutions Specialists in consulting customers regarding best SAM service solution
- Frequently produces content for the service community internally and externally (Community, blogs, whitepapers,...)
- Execution of tasks as defined within customer project plan
- Ensure the execution of solution in accordance with SoftwareONE service and project methodologies
- Effective internal and external communication with all stakeholders
- Direct customer contact
- Working on customer site (as required)
- Participate in and contribute to Customer and SoftwareONE business review meetings
- Consistently demonstrating SoftwareONE’s core values, both externally and internally

A Consultant has a focus area of 1)Delivery Management SAM or 2) Procurement.

**1) Asset Management**
- Design and implementation of Software Lifecycle Management solutions in customer’s environments
- Drive consultative selling activities within a customer environment - service upselling opportunities
- Assist in the development of global SLM service portfolio and strategy (as required)
- Leading SPOC for small, mid-size or large, simple and/or complex customer engagements
- Support and deliver on service customization for non-standardized service requirements
- Development functional service concepts
- Supporting SAM tool demonstrations and enablement for customer end users
- Providing training to key customer andinternal end users (toolset and delivery processes)
- Lead SLM Diagnostic workshops for mid - large size customer, analysing customer processes and policies, benchmarking maturity, and presenting results to customers
- Inventory / entitlement data analysis, collection and QA
- Importing inventory / entitlement data to SAM tools and QA
- Inventory / entitlement data reconciliation, analysis and peer review of compliance reporting
- In SAM tool license configuration and QA providing recommendations to customers to help improve their compliance position or achieve savings (e.g. licence re-harvesting opportunities, cloud opportunities, software rationalization)
**2) Procurement**
- Perform software license purchase transactions for defined products/ publishers
- Initiate and complete software license contract renewals for tier 2 Publishers
- Answer licensing questions, leveraging SoftwareONE’s internal expertise and network
- On-site license procurement related tasks
- Support Strategic Software License Sourcing Specialist for low item value software license spend (as required)
- Order transaction coordination and fulfilment on SoftwareONE side (function of inside sales)
- Analyze and advise large / complex customers on licensing contracts

What we need to see from you:

- 3 to 5 years relevant experience
- Required - Bachelor’s degree or equivalent experience (economy or IT)
- Experience in IT consulting or software sales experience is a plus
- Advanced knowledge of software and licensing contract terminology
- Experience in the area of services outsourcing (as customer and/or provider) Consultant Asset Management
- Technical skills required for an Associate and Snr Associate
- Good understanding of all SAM Tools in the market to be able to advise customers on bet fit (functionality
- Advanced Consulting skills
Project Management experience
- Customer business process an

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