Support Incident Manager

Key Responsibilities- Incident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate...

Key Responsibilities Incident Management - Lead cross-functional response to high priority, high visibility, complex critical incidents. - Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty - Ensure the flow of information by pulling in appropriate...

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

Key Responsibilities Incident Management - Lead cross-functional response to high priority, high visibility, complex critical incidents. - Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty - Ensure the flow of information by pulling in appropriate...

Key ResponsibilitiesIncident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate resources...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

The Security Incident Response Control Center (SIRCC) Incident Coordinator position will serve as the in-region coordinator for all DXC cyber security incidents. Each follow-the-sun region will have a coordinator who will function in the incident coordination role in cooperation with the other coordinators in the other regions. Security incidents will be...

Bachelor's Degree- 5+ years' program management, risk management, or legal experience- Experience using oral and written communication to propose complex solutions and explanations- Experience defining and delivering business requirements- Experience managing multiple projects and work streams- Experience working with and presenting to business leadership-...

A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of “Best Places to Work” lists and we think it’s because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving...

Job SummaryWe are looking for an experienced Incident Manager to lead our efforts in resolving complex customer incidents and providing exceptional customer service.The ideal candidate will have a strong background in technical support, a keen analytical mind, and excellent communication skills.Main ResponsibilitiesInvestigate and resolve customer incidents...

Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

**Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

Company Description**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've...

**_ Responsibilities: _** The support consultant TS role is important to the functioning of the customers managed infrastructure and services - Part of the reactive service team the support consultant TS is responsible to resolve all incident for the customers managed by the delivery team. - The time to resolve an incident is important, this reduces...

We are looking for senior ICs responsible to provide 24x7 follow the sun Crisis Management across IT.Central Escalation Manager is a unique role that will provide the segment level visibility and network which is aligned to IT support model.The CEM has the empowerment and influence at the organization and segment level grows.In this role, the CEM will manage...

2-5 years of experience in investigations, risk management, incident or crisis management.- Strong communications skills and experience creating and editing content for internal and external audiences.- Demonstrated experience working with cross departmental teams with proven collaboration skills- Ability to think critically with the vision to work both...

**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues. - Logs and tracks inquiries using an incident management database and maintains history records and related...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. _ - The primary responsibility of the End User Support Manager is to provide managerial and technical expertise needed to support the day-to-day...

**_ Job Description:_**- Provides level 1 technical support to users for moderately complex computer-related technical problems.- Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues.- Logs and tracks inquiries using an incident management database and maintains history records and related incident...