Support Incident Manager

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

Key ResponsibilitiesIncident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate resources...

Key Responsibilities- Incident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate...

Key Responsibilities - Incident Management - Lead cross-functional response to high priority, high visibility, complex critical incidents. - Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty - Ensure the flow of information by pulling in appropriate...

Key Responsibilities Incident Management - Lead cross-functional response to high priority, high visibility, complex critical incidents. - Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty - Ensure the flow of information by pulling in appropriate...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

Bachelor's Degree- 5+ years' program management, risk management, or legal experience- Experience using oral and written communication to propose complex solutions and explanations- Experience defining and delivering business requirements- Experience managing multiple projects and work streams- Experience working with and presenting to business leadership-...

The Security Incident Response Control Center (SIRCC) Incident Coordinator position will serve as the in-region coordinator for all DXC cyber security incidents. Each follow-the-sun region will have a coordinator who will function in the incident coordination role in cooperation with the other coordinators in the other regions. Security incidents will be...

Company Description**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've...

Job Description We are currently recruiting for a Problem Manager in the Service Management team.The Problem Manager is responsible for identifying and understanding the underlying causes of an incident as well as identifying the best method to eliminate that root cause.Involves also the oversight and management of service impacting outages for NA Problem...

A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of “Best Places to Work” lists and we think it’s because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving...

Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

**Introduction****Your Role and Responsibilities**- Act as a delegate to the IBM Cloud CISO by overseeing cyber incidents in collaboration with IBM CSIRT, Legal, and other various security teams within IBM.- Provide final approvals for the Root Cause Analysis performed post-incident and ensure preventative actions are in place with the responsible parties.-...

**Project Manager Sr. (Hybrid)****Heredia, Costa Rica**SGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica.**Requirements**:- 5-7 Years' Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards.- Run Daily Cadence with Key Stakeholders...

The Genesis SPIRT Incident Management Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or...

Company Description**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've...

We are looking for senior ICs responsible to provide 24x7 follow the sun Crisis Management across IT.Central Escalation Manager is a unique role that will provide the segment level visibility and network which is aligned to IT support model.The CEM has the empowerment and influence at the organization and segment level grows.In this role, the CEM will manage...

**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues. - Logs and tracks inquiries using an incident management database and maintains history records and related...

2-5 years of experience in investigations, risk management, incident or crisis management.- Strong communications skills and experience creating and editing content for internal and external audiences.- Demonstrated experience working with cross departmental teams with proven collaboration skills- Ability to think critically with the vision to work both...