Growth Operations Coordinator

hace 2 semanas

San Rafael, Costa Rica Uber A tiempo completo

**About the Role**:
At Uber Eats, the Operations teams are the heart and soul of the company. These are the teams that take our global product and localize it to an assigned market. In this context, this role is an unique opportunity to have a direct impact in building and crafting the category of food delivery and the future of Uber Eats in Central America

As a Growth Operations Coordinator, you will be responsible for defining and implementing the eater acquisition, retention and engagement strategy in one of Latin America’s main regions, while working hand-in-hand with both the local Territory teams to align on the strategy and with the rest of the Operations team to ensure you are using key insights and tools.

This role calls for a combination of savvy analytics, strategic thinking, strong execution and interpersonal ability to work alongside a team of Operations.

**What you'll do**:

- Strategy: Develop and own a full roadmap of initiatives to increase acquisition, engagement and loyalty to Uber Eats
- Develop & Optimize Processes: Scale new and existing processes to allow the business to efficiently operate and grow
- Budget management: Handle promotions budget efficiently to improve customer acquisition, engagement and retention
- Product Improvement: Actively search for new features which could improve our customers’ experience on Uber Eats. Work directly with central teams to prioritize and ensure local relevance of new product rollouts
- Stakeholder Management & Teamwork: Build and develop strong relationships with cross-functional, central and territory teams (e.g. Marketing, Community Operations, Policy, Communication, Legal, etc.) in order to contribute to the long-term growth of the territory while building a global network

**What you'll need**:

- 1+ years of experience solving complex analytical problems; experience in business consulting, investment banking or other hyper-growth startups is preferred
- English and Spanish professional proficiency
- Critical thinking and analytical rigor, as you will be dealing with data
- Experience with data-based decision-making - exercising good judgement in ambiguous circumstances, and effectively communicating across a diverse team.
- Strong Excel skills, other database experience helpful. Comfortable learning and using new software tools (e.g SQL, Python)
- SQL
- Python

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

  • Growth Operations Coordinator

    hace 2 semanas

    San José, Costa Rica Uber A tiempo completo

    **About the Role**: The Caribbean, Central & South America Growth Ops team's mission is to enable efficient eater acquisition, retention and engagement in the CASA region. The Growth Ops Coordinator for CASA will be responsible for crafting and performing key central initiatives from an Eater perspective. This position will require working hand-in-hand with...

  • Growth Operations Manager

    hace 4 semanas

    San Rafael, Costa Rica Uber A tiempo completo

    **About the Role*** At Uber Eats, the Operations teams are the heart and soul of the company. These are the teams that take our global product and localize it to an assigned market. In this context, this role is an unique opportunity to have a direct impact in building and crafting the category of food delivery and the future of Uber Eats in Costa Rica! As...

  • Growth Operations

    hace 2 semanas

    San José, Costa Rica Uber A tiempo completo

    **About the Role**: The Caribbean, Central & South America Growth Ops team's mission is to enable efficient eater acquisition, retention and engagement in the CASA region. The Growth Ops Coordinator for CASA will be responsible for crafting and performing key central initiatives from an Eater perspective. This position will require working hand-in-hand with...

  • People Operations Support Coordinator

    hace 2 semanas

    San Rafael, Costa Rica Uber A tiempo completo

    **About the Role**: Our People Operations team support the administration of employee lifecycle by helping employees and management with any queries they might have. This is extra important when you consider how much we care about our employees at Uber, so our mission is to make sure they have what they need so that thy'll be set up for success. We're...

  • Last-mile Delivery Operations Coordinator

    hace 3 semanas

    San Rafael, Costa Rica Uber A tiempo completo

    **About the Role** Uber Direct is changing the way delivery is done around the world by allowing brands to leverage Uber's fleet to offer last-mile delivery to their customers through their existing websites or apps. As Last-Mile Delivery Operations Coordinator, you will help the Merchant Ops Manager and ACAC team to help scale the business by driving...

  • Financial Operations Coordinator Ii

    hace 2 semanas

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Operations Coordinator

    hace 1 semana

    San Antonio, Costa Rica Havas Group A tiempo completo

    Hybrid Agency: HPS Magma Job Description Summary: Prose on Pixels is looking for a full-time Operations Coordinator to join our growing team. POP is creative production agency and full-service global content studio. The creative capabilities include Live Action Production (stills and video), Video Editing, Animation/Motion Design, Graphics, Audio and Video...

  • Strategy and Operations Coordinator

    hace 3 semanas

    San Rafael, Costa Rica Uber A tiempo completo

    **About the Role**: We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense. In this role, you will contribute to handle our local operations and be a leader in coming up with initiatives to drive growth and operational efficiencies. This position can make a big impact on the business and change...

  • Compliance Operations Coordinator

    hace 2 semanas

    San José, San José, Costa Rica Convera A tiempo completo

    Coordinator, Know Your Customer (KYC) OperationsAs a Coordinator at Convera based in our Lindora-Santa Ana office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies.After gathering all the required information about the customers, you will decide whether to...

  • Senior Coordinator, Product Operations

    hace 8 horas

    San José, San José, Costa Rica Western Union A tiempo completo

    **Senior Coordinator, Product Operations - **Santa Ana, Costa Rica**Are you passionate about providing excellent customer support?Are you ready to unleash your potential in a global business that is committed to moving money for better?Join Western Union as a Senior Coordinator, Product Operations.**Motivated by our values: purpose driven, globally minded,...

  • New Business Operations Coordinator

    hace 1 semana

    San Francisco, Heredia, Costa Rica Buzz Media Market A tiempo completo

    **Job Description**, **Business Operations Coordinator** **Professional**The Operations Coordinator will be an integral part of the development of our marketing company.You will be instrumental in ensuring all program/projects deadlines are met with regular communication to all invested parties.This is a fast-paced position requiring a self-driven, motivated...

  • Finops Coordinator I

    hace 4 semanas

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Finops Coordinator Ii

    hace 3 semanas

    San José, San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...

  • Growth Operations Manager

    hace 7 días

    San Francisco, Heredia, Costa Rica Buscojobs Costa Rica A tiempo completo

    The Growth Operations Manager in the Self-Service organization will be responsible for campaign execution in a fast-paced environment.As an important element to the customer's experience, you'll be at the center of cross-functional teams from the Self-Service, Marketing, Product, and Engineering organizations to serve as the Admin of our in-house automation...

  • Strategy and Operations Manager

    hace 1 semana

    San Rafael, Costa Rica Uber A tiempo completo

    **About the Role**: We are looking for an individual who has strong operational and analytical skills, as well as strategic business sense! In this role, you will manage our local operations and be a key leader in coming up with initiatives to drive growth and operational efficiencies. This is a key position that can make a big impact on business and change...

  • People Operations Support Coordinator

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Uber A tiempo completo

    **About the Role**:Our People Operations team support the administration of employee lifecycle by helping employees and management with any queries they might have.This is extra important when you consider how much we care about our employees at Uber, so our mission is to make sure they have what they need so that thy'll be set up for success.We're looking...

  • Hr/Operations Coordinator

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Citrix A tiempo completo

    Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere.By joining our award-winning workplace, you'll be included in the globally diverse, collaborative team that values work-life balance.Come see why Fortune named us one of the 100 Best Companies to Work For.Let's innovate and grow...

  • Program Coordinator

    hace 3 semanas

    San José, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Program Coordinator PROGRAM COORDINATOR (REMOTE/HEREDIA) MAJOR RESPONSIBILITES: - Public Distribution List Administration - Global Operations Engineering Newsletter - Tracking Corporate trainings - Stds Business Conduct, Global Trade, Records management completion - Roster File...

  • Project Coordinator

    hace 4 semanas

    San José, San José, Costa Rica Jll A tiempo completo

    About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...

  • Fin Ops Coordinator Ii

    hace 4 semanas

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...