Business Process Mgr
hace 5 meses
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** What you get to do in this role**:
- Consult with internal clients to develop solutions that leverage Highspot Sales Enablement / Content Management System
- Review and analyze content and performance metrics to recommend new organizational methodologies
- Understand business and content-related problems to identify and present solutions
- Provide support and ongoing services for internal clients in accordance with SLAs
- Manages overall Services project calendar and prioritization
- Develops overall project plan models, templates, and resourcing requirements
- Creates and manages individual project plans and secures resources (includes determining support roles)
- Transforms current project planning tools by aligning with best practice systems and processes
- Defines processes and requirements for request-related platform architecture (EnableNow instance)
**Qualifications** To be successful in this role you have**:
- Extensive experience with organization methodologies for large volumes of content including folder architectures and metadata
- Ability to understand existing content structure and use-cases to help guide new structure implementation
- Experience with re-architecting platforms that have a singular product-focused architecture to a more complex matrixed focus.
- Critical thinking, analysis, troubleshooting, and problem-solving expertise
- Ability to communicate with and manage stakeholders outside the enablement organization, build a team of advocates
- 5-10 years of experience in management consulting, asset management marketing, sales operations, or a related field
- Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
- Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers at all levels
- Knowledge of data systems and structures
- Proficiency with Microsoft Dynamics
- Ability to work independently and as part of a team in a highly dynamic and fast-paced environment
- A ‘can do’ attitude to fast-paced and dynamic situations, challenges and customers
- Ability to translate technical requirements into business value and ROI
JV20
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
-
Business Process Mgr
hace 6 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Process Engineer
hace 6 meses
Heredia, Costa Rica Hewlett Packard A tiempo completoThe Process Engineer role entails analyzing and documenting current business processes to pinpoint inefficiencies, bottlenecks, and areas requiring improvement. They will closely collaborate with stakeholders across departments to redesign processes, aiming to elevate efficiency, effectiveness, and overall business performance. Key Responsibilities: -...
-
Business Operations Mgr
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Analytics Mgr
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Process Manager
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Assoc Mgr, Process Eng HEREDIA
hace 2 semanas
Heredia, Costa Rica Boston Scientific A tiempo completoAdditional Locations: Costa Rica-HerediaDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is...
-
Sr Business Process Analyst
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Process and Improvement Specialist
hace 6 meses
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...
-
Senior Business Process Analyst
hace 5 días
Heredia, Costa Rica ServiceNow A tiempo completoJob DescriptionRole:ServiceNow is seeking a strong business partner and thrives on executing global sales planning in a fast paced, rapidly growing SaaS organization. The preferred candidate will have experience working with Anaplan developers/Model Builders and supporting sales planning activities. In addition, we are seeking an experienced candidate with...
-
Sr Business Process Analyst
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Business Systems/data Process Analyst
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. **Responsibilities** - Data Process...
-
Sr. Analyst- Business Process Improvement
hace 3 semanas
Heredia, Costa Rica Sysco Costa Rica A tiempo completoThe Senior Analyst, Process Improvement (PI), is responsible for improving the overall performance and/or productivity in a given business process within the organization. This is an individual contributor role that works on assigned projects that range in complexity from a single business process to cross-functional strategic initiatives. The primary focus...
-
Business Process Engineer
hace 5 meses
Heredia, Costa Rica Hewlett Packard A tiempo completoThe Process Engineer role entails analyzing and documenting current business processes to pinpoint inefficiencies, bottlenecks, and areas requiring improvement. They will closely collaborate with stakeholders across departments to redesign processes, aiming to elevate efficiency, effectiveness, and overall business performance. We are seeking for a highly...
-
Analyst Ii, Business Process
hace 5 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Work mode**:Hybrid**Onsite Location(s)**:Heredia, H, CR**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health....
-
Mgr-fin Planning
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - Team/Department Description: - A successful FP&A Manager for the Digital Insights & Structured Finance operating unit will aid in the development and execution of high-quality management reports, investment plans and operating model strategies to...
-
Mgr-fin Planning
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - Team/Department Description: A successful FP&A senior manager for the Digital Insights & Structured Finance operating unit will aid in the development and execution of high-quality management reports, investment plans and operating model strategies to...
-
Process Analyst
hace 5 meses
Heredia, Costa Rica Infotree Global Solutions A tiempo completo**Responsabilities**: 1. Data Management a. Consolidate and migrate data from acquired entities. b. Ensure data integrity and compliance with regulatory standards. c. Develop data management strategies to support business continuity. 2. System Optimization a. Evaluate and recommend improvements to processes. b. Implement new business processes to...
-
Sr Mgr-fin Planning
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **The Role** The Senior Manager provides support through all phases of the financial planning and analysis processes including business partnering and working on cross functional projects. Also leading and driving improvements in FP&A processes to...
-
Process Engineer
hace 6 meses
Heredia, Costa Rica AlignTech A tiempo completo**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...
-
Ams Regional Process Engineer
hace 6 meses
Heredia, Costa Rica Hewlett Packard A tiempo completo**Responsibilities**: Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region. Leads internal projects with medium to high complexity and risk, provides feedback on projects, and conducts post - project evaluations. Represents the...