National Account Manager

hace 2 semanas

San José, Costa Rica TreviPay A tiempo completo

At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

The role of the National Account Manager - Mexico is to develop, maintain and grow existing client relationships; lead strategic planning efforts; and to meet or exceed sales objectives for each TreviPay program under their care in Mexico. The position requires frequent travel to and in Mexico. National Account Managers are expected to serve as the strategic lead for their programs. A successful NAM will become deeply familiar with each of their clients and the industry in which each operates. In addition to serving as the liaison to the client, the successful NAM will establish relationships internally with other departments in the organization.

**Essential Duties and Responsibilities**:

- _Relationship Management_
- Master and maintain a vast knowledge of clients’ competitive landscapes
- Monitor and communicate internally (and externally, as appropriate) news and/or trends related to client and customer needs
- Serve as an escalation path for client and customer issues
- Attend meetings with client and customer(s) as appropriate (in-person and remote) in Mexico
- Manage a client “relationship tree,” ensuring that relationships are maintained with at least three contacts on the client side at all times, and that no fewer than three TreviPay representatives have relationships within client organization(s)
- _Sales and Growth_
- Achieve or exceed sales and revenue goals each fiscal year
- Work with client(s) to develop strategic growth plans targeting opportunities for increased program revenue for the client and TreviPay
- Lead day-to-day management and optimization of program growth plans in conjunction with leadership
- Attend and/or lead conference calls with client sales teams at least monthly to discuss prospects
- Develop presentations as needed (for end-user training, conferences, internal updates, etc.)
- Lead proposal development, contract negotiation, business issue preparation and implementation efforts for new territory expansions in conjunction with leadership
- _General_
- Represent TreviPay professionally and appropriately in all situations
- **Up to 70% travel in Mexico (trips typically do not exceed 1-2 nights)**

**Desired Strengths**:

- Excellent relationship builder
- Proactive, strategic thinker
- Solid grasp of performance measures and technical indicators
- Strong client-focused and customer-focused mindset
- Thorough aptitude for analysis and strategy
- Excellent written and oral communication skills
- Highly organized and responsive
- Ability to prioritize tasks and problem-solve on the fly
- Competitive spirit

**Qualifications**:

- Four-year degree strongly preferred
- Two to five years prior client/account management experience
- Ability to travel frequently to Mexico
- Excellent verbal and written communication skills required in both English and Spanish
- Two to five years of experience in the Transportation/Logistics/Manufacturing Vertical
- Knowledge of Microsoft Office and Salesforce

Why you will love working at TreviPay
- Competitive salary
- Generous paid time off
- Company-Paid Medical, Dental, Disability and Life Insurance
- Remote Work
- Employee referral program
- Professional, Innovative and highly collaborative team

At TreviPay we believe:

- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
- #LI-JH1_

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