Ver más Contraer

Process Improvement Manager

hace 2 meses


Heredia, Costa Rica Manpowergroup CCA A tiempo completo

**JOB SUMMARY**: The Senior Manager, Business Performance Improvement, is responsible for planning, managing, and driving large scale improvement programs. The Sr. Manager partners with functional leaders to understand priorities and plan the project work necessary to meet goals. Actively identifies opportunities for automation and focuses on operational excellence and enhancing the customer experience. Projects range in complexity from continuous improvement to cross-functional strategic initiatives. Propagates a culture of continuous improvement. Responsibilities: Be the expert leader in planning, organizing, and executing large scale business improvement programs Partner with VPs and Directors of various functions to identify opportunities and core capabilities that would advance the maturity level of their processes in order to better serve internal and external customers. Scope and develop project plans and business cases. Identify resources, assign work, and launch projects. Lead all phases through initial opportunity analysis through implementation and realization of benefits. Establish metrics and other measurements to capture benefit realization. Manage the production and distribution of performance reporting. Collect and present issues and risks to sr. leadership for awareness, decisions, and action. Coach and direct the performance of project team members regardless of reporting structure. Partner with business technology to build out technology solutions and capabilities. Cultivate a culture of continuous improvement and customer-centric operational excellence through training and change management activities. Manage the strategic initiative portfolio Build and sustain enterprise capabilities and programs such as performance management, intelligent automation, process improvement, root cause analysis and customer relationship management. Develop and improve the portfolio of projects within a given program. Manage a 5-year strategic roadmap for initiatives aligned to achieve corporate goals. Set program and project scope and priorities. Align projects and programs with strategic priorities. Track and report program progress, issues, risks, benefits, costs, etc. Participate in the annual and long term planning process. Participate in recruiting of department resources.

**Requisitos**:
**Education and / or Experience**: Bachelor's Degree in Management Information Systems, Industrial Engineering, Supply Chain, Finance, or Business Administration. 7 years of experience of leading project teams in process re-engineering and improvement in an external or internal consulting role with heavy customer interaction. Experience with managing a strategic portfolio for large departments Experience in the areas of business process review, business process improvement and re-engineering concepts and practices. Expert level understanding of business improvement methodologies (DMAIC, Lean Six Sigma, etc) Preferred Qualifications: Master’s Degree 7 years of business consulting experience with client-facing project experience in business process management and improvement Track record of strategic business planning/design for large scale business transformation initiatives Understanding of Sysco's business and organization model and knowledge of category management process Experience with implementing improvements for a shared services organization. Sysco Corporate, Shared Services or Operating Company experience Skills: Ability to partner with senior leaders to organize initiatives to deliver on strategic goals Ability to plan and manage large scale initiatives involving multiple business areas using a business improvement methodology Ability to think through multiple alternatives and potential consequences to determine the best outcome. Ability to facilitate large, cross-functional meetings Ability to analyze and design business processes Ability to maintain effective relationships from VP to staff level associates. Excellent consulting, cross-functional leadership ability to influence leaders. Develop executive ready presentations Executive presence Challenges status quo; identifies new approaches and spots untapped opportunities. Prioritizes opportunities and develops actionable strategic plans. Proactively engages with the team to ensure the understanding and execution of changes. Works productively across the enterprise and partners with others to achieve shared goals. Involves key stakeholders in designing changes and effectively overcomes resistance to new approaches before taking action. Builds strong relationships with customers based on mutual success. Identifies and communicates risks and creates mitigation plans Uses facts and selects approaches that will work and have the greatest impact. Regularly reviews deliverables, problems and performance metrics with the team and key stakeholders. Relentlessly focuses on execution; holds people fully accountable for delivering their commitments. Coaches peopl


Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación


  • Heredia, Costa Rica Manpowergroup CCA A tiempo completo

    Job Summary The Senior Manager, Business Performance Improvement, is responsible for planning, managing, and driving large scale improvement programs. The Sr. Manager partners with functional leaders to understand priorities and plan the project work necessary to meet goals. Actively identifies opportunities for automation and focuses on operational...


  • Heredia, Costa Rica Citi A tiempo completo

    Key Responsibilities: - Act as the AMERICAS Program Manager for supporting specific projects and multiple re-engineering initiatives while continuously ensure their alignment to Citi/BTSS transformation goals - Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project...


  • Heredia, Costa Rica Manpowergroup CCA A tiempo completo

    **RESPONSIBILITIES**: Technology and Automation Collaborate with cross-functional stakeholders to identify, synthesize, and analyze business requirements to implement solutions using appropriate business technology platforms such as Salesforce, Robotic Process Automation (Blue Prism), and Alteryx Work with technology business partners to translate...


  • Heredia, Costa Rica Citi A tiempo completo

    As an Americas Process Improvement Expert within the Strategy, Execution & Reengineering organization in FRSS, you will review and analyze mainly accounting & financial processes to assess the performance and prepare a business case with recommendations to simplify, standardize and automate low or non-value-added activities. You will need to handle...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Ariba Buying Process Manager We are currently looking for a dynamic individual as a Ariba Buying Process Manager for Corporate Purchasing at our Corporate Purchasing Department, Heredia, Costa Rica. As the proficient user of Ariba Buying, you will suggest, plan, and implement changes. You will promote alignment by understanding and...


  • Heredia, Costa Rica AlignTech A tiempo completo

    **Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

  • Manager, Process Eng

    hace 2 semanas


    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Work mode**:Onsite**Onsite Location(s)**:Heredia, H, CR**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health....


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...


  • Heredia, Costa Rica Citi A tiempo completo

    Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography,...


  • Heredia, Costa Rica Experian A tiempo completo

    Company Description **Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.** Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life’s big moments - from buying a home...


  • Heredia, Costa Rica Citi A tiempo completo

    This analyst position is an intermediate level that will be part of the grassroots innovation and process improvement team working with accounting and financial processes. You will need to promote users to report their ideas to improve processes, support events that promote innovation and assess ideas using Lean tools to prepare business cases. You will be...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Project Management Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Project Management Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Work mode**:Hybrid**Onsite Location(s)**:Heredia, H, CR**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health....


  • Heredia, Costa Rica Citi A tiempo completo

    Business & Travel Shared Services (BTSS) operates ten core services for Citi across 80 countries and with over 2,000 resources, impacting nearly every Citi employee. Our services include Mail & Distribution, Managed Print Devices, Archiving, Marketing, Global Travel, Corporate Credit Card, Fleet, Ground Transportation, Transaction Print along with a host of...


  • Heredia, Costa Rica TE Connectivity A tiempo completo

    TE Connectivity's Continuous Improvement Teams design and implement programs and projects to improve products, services, or processes aligned with business strategies. They coach teams; establish program performance metrics; and establish process excellence supports. **What your background should look like**: The Global Continuous Improvement Manager -...


  • Heredia, Costa Rica Moody's A tiempo completo

    Contribute to the development, maintenance, and operation of a sustainable and modern pricing, quoting, and billing system. - Facilitate and lead efforts to improve efficiency using Lean Six Sigma methodologies. Measure process performance and prioritize solutions to address these issues, finding opportunities for improvement and reducing low-value tasks. -...


  • Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    The Analyst, Business Performance Improvement (BPI), is responsible for improving the overall performance and/or productivity in a given business process within the organization. This is an individual contributor role that works on assigned projects that range in complexity from a single business process to cross-functional strategic initiatives. The primary...