Process Improvement Senior C12

hace 3 semanas


Heredia, Costa Rica Citi A tiempo completo

As an Americas Process Improvement Expert within the Strategy, Execution & Reengineering organization in FRSS, you will review and analyze mainly accounting & financial processes to assess the performance and prepare a business case with recommendations to simplify, standardize and automate low or non-value-added activities. You will need to handle unstructured data gathered thru standard operating procedures, walkthroughs, shadowing, and reports and prepare with it a complete business case with your suggestions. As part of this team, you will partner with the automation team, grassroots (culture & ideation) and global process service management teams to boost synergies and accelerate the pace of improvements in the reporting operations teams. This position is a leadership role with individual contributor responsibilities.

**Responsibilities**:

- Assess and investigate the E2E connections of the processes to provide develop “to-be” processes that are disruptive and high-quality. You will leverage Lean in your assessments.
- Collaborate and create a strong network to partner with leaders to assess their processes.
- Lead discovery events using different methodologies to understand the pain points and build a project pipeline.
- Research best practices and leverage available tools and technologies to provide higher value to the internal customers.
- Lead on site and virtual meetings with team members in different locations around the world.
- Present progress reports and results to senior leadership.
- Other related activities could be assigned according to the level and strategy of the organization.

**Qualifications**:

- 6+ years of experience in Shared Services / Financial departments
- 2+ years of experience in process improvement or project management
- Knowledge in Lean for process improvement and project management frameworks including Agile.
- Proven leadership skills (Individual contributor)
- Effective and fluent communication in Spanish and English with all levels in the organization including Directors and above.
- Able to influence and collaborate
- Fast learner, can pick up new content in a fast-paced environment
- Self-started / motivated and result oriented
- Team player, able to partner with complex stakeholders

**Education**:

- Bachelor’s degree in Business Administration or Industrial Engineering
- **Job Family Group**:
Finance
- **Job Family**:
Fin Solutions Dsgn & Implement
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



  • Heredia, Costa Rica Manpowergroup CCA A tiempo completo

    Job Summary The Senior Manager, Business Performance Improvement, is responsible for planning, managing, and driving large scale improvement programs. The Sr. Manager partners with functional leaders to understand priorities and plan the project work necessary to meet goals. Actively identifies opportunities for automation and focuses on operational...

  • Sourcing Senior Analyst

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Citi Global Sourcing (CGS) Sourcing Senior Analyst is responsible for supporting the Personal Banking Wealth Management Group (PBWM) on various Strategic Sourcing Initiatives and projects. This includes creating or renewing contracts, managing the overall contractual process, on-boarding new Suppliers, supporting Requests for Proposals (RFP’s) and...


  • Heredia, Costa Rica Citi A tiempo completo

    The Third-Party Risk Management (TPRM) organization has an important role in managing and mitigating risks associated with Citi’s use of third parties. The TPRM organization owns the end-to-end responsibility, accountability, and authority to ensure proper execution of Third-Party Management across Citi globally._ - Third-Party Risk Management encompasses...


  • Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines...


  • Heredia, Costa Rica Citi A tiempo completo

    The Citi Global Sourcing (CGS) Sourcing Senior Analyst is responsible for supporting the Personal Banking Wealth Management Group (PBWM) on various Strategic Sourcing Initiatives and projects. This includes creating or renewing contracts, managing the overall contractual process, on-boarding new Suppliers, supporting Requests for Proposals (RFP’s) and...


  • Heredia, Costa Rica Citi A tiempo completo

    Key Responsibilities: - Act as the AMERICAS Program Manager for supporting specific projects and multiple re-engineering initiatives while continuously ensure their alignment to Citi/BTSS transformation goals - Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project...


  • Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Oversees medium size/moderately complex IT projects. - Develops detailed IT work plans, schedules; project estimates, resource plans and status reports. - Interfaces with project staff and clients regarding status of projects. - Identifies/implements process improvements. - Conducts in-depth evaluation of business processes, system...


  • Heredia, Costa Rica Manpowergroup CCA A tiempo completo

    **RESPONSIBILITIES**: Technology and Automation Collaborate with cross-functional stakeholders to identify, synthesize, and analyze business requirements to implement solutions using appropriate business technology platforms such as Salesforce, Robotic Process Automation (Blue Prism), and Alteryx Work with technology business partners to translate...


  • Heredia, Costa Rica Citi A tiempo completo

    Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography,...


  • Heredia, Costa Rica AlignTech A tiempo completo

    **Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

  • Avp HRss Process Engineer

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The HR Delivery Process Engineer role is a seasoned professional role. **Responsibilities**: - Working with the HR Delivery leads, we will start with an in-depth analysis of the business' workflows and identifying key areas that need improvement. - Oversees medium size/moderately complex IT projects. - Develops detailed IT work plans, schedules; project...


  • Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...

  • Senior Process Engineer

    hace 3 semanas


    Heredia, Costa Rica Equifax A tiempo completo

    **What you’ll do** - Assess the feasibility of process improvement opportunities following a multidimensional approach, including but limited to financial (costs and expected benefits), technical, and compliance aspects. - Prioritize process improvement opportunities by creating inventories and evaluating the maturity level. - Design and document new...


  • Heredia, Costa Rica Citi A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...


  • Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • HR Generalist Senior

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. **Responsibilities**: - Deliver HR services and build capabilities to...


  • Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    Description This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance Testing and Validation Organization. Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions,...


  • Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - The COB & CM Senior Analyst supports Citigroup's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM). - Produce requirements documentation in both written and diagrammatic form. - Data analysis and Excel modeling skills. - Business knowledge of documentation type and purpose. -...