Regional Corrigo Account Champion

hace 1 semana

San José, Costa Rica JLL A tiempo completo

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Job description
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

The Systems Analyst within JLL come up with a range of technology solutions and advise our clients as to which ones will most improve their performance as a business. These technology solutions can range from IoT integrations, data analytics, business intelligence, to finding the right technology platform and providing a systematic roadmap for achievement.

We’re looking for an experienced Systems Analyst, who can help clients adapt to the challenges and opportunities presented by the current technology trends.
From designing and implementing IT strategy and operations that support corporate real estate strategies to expert guidance on big data, corporate real estate technologies (CMMS, IWMS, Point Solutions), smart work place technologies such as utilization trending, and business intelligence.
We are looking for someone who can advise clients through this complexity, help architect a plan, and inspire value-driven strategic decision-making.

**Responsibilities**:

- The designated Systems Administrator is responsible for overall integrity of the CMMS system and assuming responsibility for supporting the account team, overseeing proper system implementation, use and configuration to meet internal and client objectives.
- Manage the JLL CMMS work order process and systems and associated data platform, as it specifically relates to performance management/reporting and maximizing CMMS capability.
- Manage operations to mitigate operational risk.
- Serve as the single point of contact to the account team for all CMMS systems related questions, support issues, and requirements.
- Responsible for production of monthly, quarterly, annual and ad-hoc account reporting. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training.
- Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation.
- Explore options to satisfy new business needs within the capabilities of existing systems; configure, document and deploy solutions.
- Support the account team users with general questions and other systems support requests.
- Requesting User IDs and passwords for new users via OVID Process
- Request system changes via Corrigo Data Governance Process
- Provide new user training, advanced user training and new feature training to the account and client staff as required.
- Configuration of system notification messages, print formats and other inbound/outbound communication mechanisms.
- Develop and deploy inspection forms supporting the building engineering team.
- Serve as a real estate technology advisor, provide hands-on strategic advice, assessment, and support in alignment with technology goals and objectives.
- Perform strategic technology assessments customized to fit the institutions overall business objectives, size, and complexity.
- Recommend and assist clients with core and ancillary systems

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