Sales Operations Specialist
hace 4 semanas
At ServiceNow, we are dedicated to making the world function seamlessly for everyone, and it is our team that drives this mission forward. We operate at a rapid pace because we understand the urgency of our work, constantly pioneering solutions for our clients and communities. When you become a part of ServiceNow, you join a team of ambitious individuals who are not afraid to question the status quo and are fueled by innovation. We believe that your true potential shines when you lead a fulfilled life and bring your unique skills to the table. Together, we aspire to achieve great things, supporting each other in turning our shared dreams into reality. The future is bright, and it all begins with you.
With a customer base of over 7,700, we cater to around 85% of the prestigious Fortune 500 companies. ServiceNow takes pride in being recognized as one of the top companies to work for in the FORTUNE 100 list and as one of the World's Most Admired CompaniesTM.
Explore more about the ServiceNow culture on our Life at Now blog and gain insights from our employees about their enriching experiences at ServiceNow.
If you are unsure whether you meet all the criteria listed in a job description but find yourself passionately drawn to the role, we strongly encourage you to apply. At ServiceNow, our commitment lies in fostering an inclusive environment where every voice is valued, heard, and respected. We welcome all applicants, including those with unconventional backgrounds, as we believe that skills and experiences are transferrable, and a shared aspiration for greatness makes for outstanding candidates.
Job DescriptionExciting responsibilities in this role:
- Sales Operations Specialist tasked with supporting the global forecasting process and providing guidance to the sales team in commercial transactions.
- Participate in GPC forecast calls and conduct pipeline analysis to ensure accurate forecasting.
- Develop and manage Dashboards for License Utilization.
- Analyze and assess current customer licensing, products, and usage patterns.
- Propose innovative pricing and payment solutions that strike a balance between customer requirements and pricing policies.
- Review Quotes and Order Forms meticulously for accuracy and completeness.
- Create and maintain the swap plan worksheet with precision, tracking unused inventory set for potential exchanges in each quarter.
- Collaborate closely with the Partner Sales Ops team to execute all license exchanges correctly.
- Offer consistent inputs to the Partner and internal SN teams on burndown and related metrics by closely collaborating with the Sales Operations team.
- Ensure pipeline precision with burndown allocations across all GEOs.
- Liaise with Order Management to validate the accuracy of booked sales opportunities within the ServiceNow sales automation tool.
Key requirements for success in this role:
- Hold 2-4 years of demonstrable experience in Sales Operations within a software sales environment.
- Demonstrate strong organizational skills with an exceptional eye for detail, thriving in a fast-paced setting.
- Proficiency in PPT, Word, and Excel.
- Possess experience with a CRM system.
- Prior engagement in a role supporting Sales Reps and Sales Territories.
- Strong listening, analytical, and organizational capabilities.
- Ability to prioritize tasks to meet business objectives.
- Effective communication skills, both written and verbal.
- Team-oriented mindset with a positive attitude, prepared to excel in a dynamic environment.
- Goal-oriented and focused on delivering results.
JV20
Additional InformationServiceNow upholds an Equal Employment Opportunity policy. Every qualified candidate will be considered for employment without discrimination based on race, color, religion, gender, sexual orientation, national origin, ancestry, age, disability, gender identity, marital status, veteran status, or any other legally protected category.
At ServiceNow, we embrace flexibility and trust in our modern distributed work landscape. Discover more about our varied work personas: flexible, remote, and required in-office.
If you need reasonable accommodation to complete any part of the application process, or encounter limitations in accessing or using the online application system, and require an alternative application method, please reach out for assistance.
For roles involving access to technical data subject to export control regulations such as Export Administration Regulations (EAR), ServiceNow may need to secure export licensing approval from the U.S. Government for specific individuals. All employment opportunities are subject to ServiceNow obtaining any necessary export licenses or approvals mandated by the U.S. Government.
Please be cautious of fraudulent job postings or scams that are becoming increasingly prevalent. Take precautions by educating yourself on what to look out for and ways to safeguard against them. Authentic ServiceNow job listings can be accessed through the official ServiceNow Careers platform.
Text: Fortune Fortune Media IP Limited. All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, nor endorse the products or services of, ServiceNow.
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