Medical Systems Administrator

hace 2 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

ROLE SUMMARY


The Medical Affairs Systems Administrator role will be responsible for management of system related activities, within the Medical Affairs Systems portfolio, relating to user access and user profile changes, HCP profile data integrity, executing our Medical Taxonomy governance process, and supporting system releases and change management for our Medical Affairs colleagues.

They will strategically collaborate with the following groups - Global, U.S., and Local Medical Channels, Field Medical Excellence, Operational Excellence & Change Management, Medical Review Excellence, Digital, Master Data Management, and other key stakeholders, to maintain business as usual system activities for Medical Affairs.


ROLE RESPONSIBILITIES

  • The Medical Affairs Systems Admin will manage Field Medical colleague HCP profiles in 50 OneMed markets and work closely with Data Stewardship team to ensure data fields are maintained effectively.
  • This role will work closely with the US and Global master data management (MDM) teams to ensure that the relevant and up to date HCP databases are being correctly configured and managed as the authoritative source of HCP profile data within OneMed (CRM).
  • This colleague will coordinate and monitor activities between Digital and the MDM teams, to ensure overall quality, including up to date and complete HCP information are reflected within our systems, to minimize partial data records, duplications, or outdated information.
  • The Medical Affairs Systems Admin will maintain system user access and user profile management for OneMed, Veeva Link, mGCMA, Adobe, Triage, leveraging Request manager and Pfizer Align.
  • This role will perform regular management and monitoring of medical user's data within Pfizer Align, validating that data is synced across our Medical Systems portfolio, and mirrors data from our PX systems. This data includes team structures, user's profiles, reporting lines, and product allocations.
  • The Medical Affairs Systems Admin, working closely with the OneMed support team, will verify that there is a full harmonization between the medical user information within Pfizer Align and what is required for the creation and management of the respective user accounts in OneMed (CRM)
  • This colleague working closely with the Pfizer Triage team will verify that the data is up to date and consistent, ensuring automatic data flows between the three systems
  • Pfizer Align, Pfizer Triage and OneMed (CRM).
  • The Medical Affairs Systems Admin will review and approve/reject user access requests within Request Manager and work regularly with various system support teams on maintaining the request forms so they reflect exactly all the required information needed to create a new user or change in user role.
  • This role will manage the endtoend process of adding/renaming/disabling new products across all system platforms. This includes the initiation of requests, thorough analysis of the data and action needed for each platform, submitting tasks to various support teams (mGCMA, OneMed, Adobe, Pfizer Triage, Pfizer Align), and overseeing testing and monitoring its completion into production.
  • The Medical Affairs Systems Admin is responsible for managing complex requests of renaming values and collaborating with different stakeholders to ensure quality standards, while making sure it is completed simultaneously within all systems within the Medical Affairs portfolio.
  • This colleague will work closely with the global Taxonomy team (Commercial) to verify that the same principles, naming conventions and data values are used across all platforms leveraged by Medical and Commercial.

BASIC QUALIFICATIONS
Education

  • BA/BS Required; graduate degree or equivalent experience preferred
Experience

  • 5+ years in the pharmaceutical industry, with 3+ years in Medical Affairs technical roles preferred
  • Well experienced in operating & supporting Medical Affairs technology platforms
  • Excellent communication and analytical skills
  • Drive for optimization/excellence
  • Delivery of exceptional customer services and experiences
  • Track record for being a strong team player
  • Strong ability to drive collaboration and foster highly productive, functional relationships
  • Demonstrated learning agility and ability to drive service completion in expedited timelines
  • Ability to address conflicts, and manage business stakeholders without direct authority and navigate effectively in a matrixed working environment
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

May require some travel (less than 25%)

EEO (Equal Employment Opportunity) & Employment Eligibility


Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Medical

LI-PFE

  • San José, San José, Costa Rica Lenskart A tiempo completo

    We are looking for passionate Systems Administrator to join our global team. The successful candidate will have 2-4 years related working experience. You will join our growing team responsible for support and maintenance of our contact center related applications, in addition to the implementation of new solutions.ResponsibilitiesSolutions...


  • San José, San José, Costa Rica VS-Staffing A tiempo completo

    Atlassian Systems Administrator _ Costa Rica onlyKey Responsibilities: Atlassian Product Administration: Manage, configure, and optimize Atlassian products, including Jira Service Desk, Jira Software, and Confluence. System Customization: Customize and tailor Atlassian tools to meet the specific needs and workflows of the organization. User Support and...


  • San José, San José, Costa Rica Lenskart A tiempo completo

    We are looking for passionate Senior Systems Administrator to join our global team. The successful candidate will have 4+ years related working experience. You will join our growing team responsible for support and maintenance of our contact center related applications, in addition to the implementation of new solutions.ResponsibilitiesSolutions...

  • Network Administrator

    hace 2 semanas


    San José, San José, Costa Rica World Network Systems A tiempo completo

    Responsibilities:Must have a laptop, reliable internet, great work ethic, solid common sense, and a passion for IT.Ability to identify and resolve problems in a timely manner or know when escalating to higher tier support or 3rd party support.Requirements:3+ years of experience as a Network Admin Windows Server installation and support Firewall Experiences,...


  • San José, San José, Costa Rica Agile Talent Company ATC SRL A tiempo completo

    Database Administrator RESPONSIBILITIES • Install and maintain the performance of database servers • To ensure the availability of high usage databases • Monitor database activity and performance • Control access and permissions on databases • Implement processes for optimizing database security • Set and maintain database standards •...


  • San José, San José, Costa Rica Agile Talent Company ATC SRL A tiempo completo

    Database Administrator RESPONSIBILITIES • Install and maintain the performance of database servers • To ensure the availability of high usage databases • Monitor database activity and performance • Control access and permissions on databases • Implement processes for optimizing database security • Set and maintain database standards •...

  • HR Administrator

    hace 2 semanas


    San José, San José, Costa Rica cloudpay A tiempo completo

    We are looking for a dynamic and people oriented HR Administrator to join our HR AMER team. This position is an opportunity to enhance your career and gain a solid foundation in regional and global HR practices.Daily Duties and Responsibilities: Responsible for administrative processes at each stage of the employment lifecycle. Manages preboarding,...

  • Oncology Medical Lead

    hace 2 semanas


    San José, San José, Costa Rica Pfizer A tiempo completo

    MEDICAL: Ensures that category medical team provides support and the necessary medical and scientific information of Pfizer Biopharmaceutical Group products to internal and external customers assuring compliance with Corporate and Local Procedures and applicable regulations providing full support to our local medical objectives. Develop longterm...


  • San José, San José, Costa Rica TreviPay A tiempo completo

    At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About Netskope:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.About the...

  • Dialer Administrator

    hace 2 semanas


    San José, San José, Costa Rica Credito Real USA Finance LLC A tiempo completo

    Crédito Real USA Finance is one of the nation's top automobile loan providers and we are searching for a seasoned Dialer Administrator ( remote in Costa Rica) that has the proper experience in using a dialer system while understanding the basic principles associated with data structure and optimizations.Typical duties and responsibilities Perform daily...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About Netskope:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.About the...

  • Virtual Medical Assistant

    hace 2 semanas


    San José, San José, Costa Rica Care VMA Health A tiempo completo

    Care VMA Health is Hiring Urgently Remote (Work-From-Home)**Job Title: Spanish Virtual Medical Assistant (Spanish Speaker)Work Location: RemoteMust Have(s): Strong Spanish and English communication skills, both written and spoken. 13 years' experience handling Front Desk duties. (Answering phone calls, making followup calls, and scheduling appointments) 13...

  • Stock Plan Administrator

    hace 2 semanas


    San José, San José, Costa Rica Joby Aero, Inc. A tiempo completo

    Avionyx Overview: Located in Northern California and multiple locations across the globe, the team at Joby Aviation is driven by our goal of creating an affordable, all-electric air transportation system. Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation. As an AS-9100D company and in business...

  • Payroll Administrator

    hace 2 semanas


    San José, San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big...

  • Office Administrator

    hace 2 semanas


    San José, San José, Costa Rica The Lifetime Value Co. A tiempo completo

    About the JobThe Lifetime Value Co. is looking for an Office Administrator to be the face on the frontend and the coordinator of magic on the backend of our Costa Rica office. Beyond greeting our employees and managing the day to day to keep our office running smoothly, you'll also have the opportunity to help shape the way we run our office.At LTV, we all...

  • Sr. Systems Engineer

    hace 2 semanas


    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:Responsibilities: Works with project managers to prioritize work, and provides structure and direction to Engineers and Associate Engineers as necessary to meet team commitments (15%) Builds and updates systems automation and monitoring tools (15%)Knowledge, Skills and Experience: 5 to 8 Years of relevant work experience. Associate Degree with...


  • San José, San José, Costa Rica Citi A tiempo completo

    Responsibilities: Assists in ensuring that the firm has competitive and cost effective reward policies and practices. Contributes to developing and executing the firm's reward strategy,managing the key areas of reward, benefits and pensions and liaising with third parties to develop a consistent best practice approach. Ensures that reward practices are...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About Netskope:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.About the position:Netskope is...

  • Sr. Systems Engineer

    hace 4 semanas


    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Responsible for complex engineering for compute systems and/or storage environments, along with related network considerations and infrastructure applications, whether on-premise or in the cloud. Ensures builds are consistent with architectural standards and will meet specified needs. Independently makes important decisions regarding engineering,...