Accounts Reconciliation Lead

hace 3 semanas

San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Summary:


In this role, the supervisor will oversee the operation and clerks who reconcile all clinic deposits, electronic and bank lockbox payments with source documents and a billing system to ensure all expected expenses are accounted for.


Responsibilities:

  • The Account Reconciliations Lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing U.S. based clients.
  • Manages team productivity and utilizationfocused on Client-Specific KPIs and Goals set by AUXIS Management.
  • Designs and implements process improvements.
  • Support the administration of management tasks.
  • Monitor overall team workload and reallocate/delegate tasks as necessary to ensure optimal team efficiency.
  • Build morale, establish an atmosphere of team camaraderie, and promote a common team identity.
  • Conduct weekly team meetings to discuss and identify issues of interest and concern, as well as weekly 1:1 checkins with each team member.
  • Creates and distributes Daily Status report.
  • Assess team talent, identifying stronger and weaker performers. Creates PIPs and defines supportive actions on low performers.
  • Will take Customer's escalations.

Skills and Experience:

  • English
  • Spanish Language (Oral and writing 90 % or higher), (C1 or above).
  • The resource will adjust its schedule based on the account needs.
  • Studies in business administration, finance, accounting, or related field
  • Previous experience leading teams/personnel.
  • Two years of workrelated experience required.
  • Leadership courses and workshops will be considered an asset.
  • Possess strong leadership skills, including the ability to influence others, develop team members and manage conflict.
  • Proven ability to effectively lead through change.
  • Effective oral and written communication skills.
  • Demonstrated ability to link specific activities to desired results.
  • Proven interpersonal skills are necessary to interact effectively with customers and employees of all levels within the organization.
  • Ability to use appropriate analysis, judgment and logic when solving problems and making decisions.

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