Sales Support
hace 2 semanas
Sales Support Vacante Fresca
:
Ufinet
Publicado el:
,
por Ufinet.
Descripción de la Empresa:
Telecomunicaciones.
ACERCA DE LA VACANTE
Funciones del Puesto
Supervisar e inspeccionar la actividad comercial por medio del análisis de datos, el análisis de viabilidad, la elaboración de informes de estudio y las presentaciones comerciales, con el fin de hacer seguimiento a los procesos implementados en el área comercial para asegurar los ingresos de ventas de la compañía, así como el nível de satisfacción de los clientes y el mercado.
- Consolidar y socializar la información de datos relacionados con la proyección de ventas, bajas, renovaciones, validación de ingresos en Vigor y on-rolling, con el fin de facilitar la elaboración del presupuesto y MPA del área comercial.
- Controlar y dar seguimiento al proceso de gestión documental del área comercial utilizando el lineamiento establecido por el área legal, para asegurar el ingreso de los clientes y el cumplimiento de los estudios.
- Gestionar las incidencias que surgen en los sistemas de información (CRM, Gestión de proyectos, Facturador, Sistema contable, etc.) desde la actividad comercial con el propósito de que la operatividad y la gestión comercial no se vea afectada.
- Administrar y gestionar la facturación de los servicios entregados, incluyendo inconsistencias, orientando dificultades que se presenten en el proceso. Con el propósito de contribuir a mantener una sana cartera.
- Coordinar y dar seguimiento al equipo de administración de ventas y aseguramiento de ingresos realizando control de todo el proceso del área comercial con el fin de contribuir en el cumplimiento de las metas del área.
- Realizar demás funciones asignadas por el jefe inmediato.
Profesional en contabilidad, administración financiera, ingeniería industrial, comercial, o carreras afines.
Experiência Deseada
4 años de experiência como Asistente de Ventas, Asistente de Gerencia o en áreas de Servicio al Cliente. Mínimo 3 años de experiência en manejo de sistemas de CRM.
Habilidades Deseadas
Capacidad para actuar con sensibilidad ante las necesidades de un cliente y/o conjunto de clientes, actuales o potenciales, externos o internos, que se puedan presentar en la actualidad o en el futuro.
Implica una vocación permanente de servicio al cliente interno y externo, comprender adecuadamente sus demandas y generar soluciones efectivas a sus necesidades.
OTROS DETALLES
Area del Puesto
Comercial
Ubicación del Puesto
Escazú, San Jose, Costa Rica
Nível Académico
Bachillerato Universitario
Nível de Cómputo
Office Profesional
Idiomas:
Español: 100%
Inglés: 70%
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