Senior IT Program Manager

hace 2 semanas


San Francisco, Heredia, Costa Rica Databricks A tiempo completo

GAQ125R26

At Databricks, we are passionate about helping data teams solve the world's most challenging problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

Databricks Information Technology (IT) is a product-led organization transforming how we work from how easy it is to use our IT services to the applications we develop that help us scale in the face of incredible growth.

The IT Infrastructure Team is responsible for building / providing services and infrastructure that empower our employees to be successful. As a leader, you will be responsible for building a strong practice of delivery and execution of various projects to support the growth and scale the function globally as the company continues its hyper-growth. You will be a key member of the IT leadership team to promote best practices of technical program management. You will report to the VP of IT Infrastructure.

The impact you will have:

Build and coordinate all aspects of a program, including: detailed project plans, resource allocations, risks/issues remediation, status reporting, budget management, and serve as the primary "go-to" person for project details.Maintain a deep, technical end-to-end understanding of the solution being built, its upstream/downstream dependencies and impacts, and the resulting customer journey experienced by our users.Lead multiple concurrent projects and programs varying in size/scope/complexity, spanning across several different teams and organizations.Identify and mitigate risks to execution by clarifying scope, removing blockers, and ensuring efficient communication between appropriate stakeholdersCraft communications that can be consumed at different levels of the organization – from executive-level presentations, to materials consumed by engineering/security/Marketing/other teams.Proactively identify risks in all assigned areas; work with teams and management to mitigate these risks before they become issues.Develop your own well-informed point of view, and influence people at all levels: from front-line team members to VPs, SVPs, and C-level executives, communicating continuously with partners throughout the organization.Understand, surface, and articulate technical challenges. Navigate the team to the option that delivers the best customer experience.Continually pursue delivery excellence to ensure success, and ensure all team members clearly understand the goals, expectations, and success criteria. Uphold a culture of focus, delivery, and accountability across the organization

What we look for:

Bachelor's degree in Computer Science/Engineering/Information Systems and a minimum of 5 years of technical program/project/relationship management experienceExtremely organized with outstanding attention to detail; understand the who, what, when, how and why needed to drive outstanding solutions.Self-starter with extensive program management experience with large-scale initiatives. Background in PMO-best practices is a strong plus.Be curious – understand and learn the business, technology, product, and processes without being asked.Good understanding of cloud services, application hosting, operational practices & technical planning.Able to effectively modulate the presentation of information based on your audience: everyone from a C-level executive to an Individual Contributor.Experience leading broad programs across organizations in a matrixed, globally-diverse workforce.Experience using Agile/Scrum methodologies in an always-on, services-based infrastructure/architecture.Skilled at leading design and technical trade-off conversations to closure.Experience with applications such as Jira or other backlog and project management tools.Experience with project management tools such as Smartsheet or other requirements/task management toolsKnowledge of PMI PMP

Benefits

Private Medical InsurancePrivate Life InsuranceEquity AwardsPaid Parental LeaveFitness ReimbursementAnnual Career Development FundHome Office/Work Headphone ReimbursementBusiness Travel Accident Insurance

  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Team & RoleServiceNow's Digital Technology (DT) organization leads the digital evolution of ServiceNow's business functions. The Strategy Realization Office (SRO) supports this evolution by providing Program Management services.We are seeking an individual to join us as a Principal Program Manager on the SRO team, where you will have a crucial role in...

  • Staff IT Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Team & RoleJoin ServiceNow's Digital Technology (DT) organization to drive the digital transformation of ServiceNow's business functions. The Strategy Realization Office (SRO) supports this transformation with Program Management services.We're seeking a Senior Program Manager and Agile Scrum Master to join our SRO team. You will play a crucial role in...

  • Senior Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Amazon Customer-Centric Company Amazon aims to be the most customer-centric company, offering a vast selection of products at low prices, prioritizing convenience in e-commerce. Payroll Program Management at Amazon The Payroll Program Management team at Amazon consists of Program Managers who deliver programs with industry best practices to support...

  • Staff IT Program Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology contributes to making life easier for everyone, while our team brings this vision to life. We operate at high speed because we understand the importance of efficiency. By being part of ServiceNow, you join a team of innovators with a passion for making a difference. We believe that the key to success lies in...

  • Senior IT Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    GAQ125R26At Databricks, we are passionate about helping data teams solve the world's most challenging problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Program Manager (Remote)Heredia, Costa RicaSGF Global is looking for a Program Manager, for IT enterprise in Heredia, Costa Rica.Overview:The Program Manager work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.Requirements: Bachelor's Degree in Business, Information Technology,...


  • San Francisco, Heredia, Costa Rica Workday Costa Rica S.R.L. A tiempo completo

    About the Role The Global Partners Organization is hiring an experienced Senior Program Manager. This is an ideal opportunity for an individual contributor with a comprehensive Program Management toolkit and proven track record to influence, drive, and collaborate cross-functional teams to build our modern Partner ecosystem for Workday. The Program...


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • IT Risk Project Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Company DescriptionExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Program ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE". Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute,...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • IT Security Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica DHL A tiempo completo

    At DHL Express, our vision is "Connecting people, improving lives". We are the Most International Company in the World, "the big yellow machine" as we love to call it. Specifically In our Central and South America region, we cover 15 countries, from Parque Nacional Tikal in Guatemala, to Ushuaia in Tierra del Fuego - Argentina. We are more than 3,400...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    The Program Manager(s) is responsible for organizing programs and activities for Autocar and is tasked with developing programs to support the organization's strategic direction, creating, and managing long-term goals. In addition, the incumbent will be responsible for developing budgets and operating plans for programs and writing program funding proposals....


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology enables everyone to achieve their best, while our team creates the space for it. We are fast-paced because the world doesn't wait, and we strive to innovate uniquely for our clients and communities. When you join ServiceNow, you become part of a team of innovators with an insatiable curiosity and a passion for...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology enables everyone to achieve their best, while our team creates the space for it. We are fast-paced because the world doesn't wait, and we strive to innovate uniquely for our clients and communities. When you join ServiceNow, you become part of a team of innovators with an insatiable curiosity and a passion for...


  • San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Team & RoleIn Global Product Operations, we are dedicated to enhancing work effectiveness. We constantly focus on our clients, striving to deliver top-notch products that embody ServiceNow's core values: innovative, secure, compliant, and punctual. It's our responsibility to guide our products to the finish line and integrate them seamlessly into our...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    SLSQ125R113We are seeking a seasoned Program Manager to lead our Services Investment Program, driving strategic initiatives and ensuring the successful execution of technology investments. As the Investment Program Manager, you will play a pivotal role in shaping the future of our company through effective program management, financial acumen, and...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Amazon A tiempo completo

    The Payroll Program Management is a team of Program Managers who support and deliver programs using industry best practice. Our mission is to support Payroll Operations and their partners to Pay Employees Accurately and On Time, with the Highest Controllership & Customer Obsession and at the Lowest Cost to Amazon through program delivery. PPM is accountable...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    The Payroll Program Management is a team of Program Managers who support and deliver programs using industry best practice. Our mission is to support Payroll Operations and their partners to Pay Employees Accurately and On Time, with the Highest Controllership & Customer Obsession and at the Lowest Cost to Amazon through program delivery. PPM is accountable...