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Senior Collections Analyst
hace 3 meses
Position:
- Be a Subject Matter Expert for O2C related topics, develop skills & knowledge of other junior O2C analysts
- Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica and prepare O2C related process documentation (process maps and work instructions)
- Work directly with large corporate clients reviewing Accounts Receivable balances, proactively collecting on delinquent payments
- Identify disputes and work with business stakeholders and corporate clients to resolve
- Develop a strong understanding of the business, including product, industry & client knowledge
- Provide bad debt reserve recommendations per corporate policy
- Review clients credit limit status and work with internal stakeholders to recommend changes to limits, including actions to block client's credit
- Act as senior team member, developing skills & knowledge of other junior analysts
- Identify and contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine.
- Ensure robust compliance environment with applicable policies, procedures and processes
- Ensure strong working knowledge of Key Performance Indicators (KPIs) and Service Level agreements (SLAs), providing inputs to continuously improve performance benchmarks,
- Build strong relationship with key stakeholders including corporate clients
Experience:
- 3+ years of experience in a financial shared service center supporting multiple countries / business units
- Diversified Industrial Products/Manufacturing industry experience preferred
- Prior experience in O2C functions in a shared services environment
- Ability to work in culturally diverse teams with many levels of personnel
TE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve efficiency.
What your background should look like:
Competencies:
- Values: Integrity, Accountability, Teamwork, Innovation
