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Sea Logistics Customer Care Specialist
hace 2 semanas
- Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction
- Shipment Management: Qualification and entry of customer orders into the operational execution process
- Complaint Management
- Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
- Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
- Customer Data Management: Maintenance and integration of customer data in the KN systems
- Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)
- Reporting (creating, refining and reviewing reports)
- Bachelor's degree n in logistics, business administration, or related fields
- Experience in maritime logistics or a related role
- Experience in maritime export processes
- Intermediate English
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Sea Logistics Customer Care Specialist
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San Jose, Costa Rica Kuehne+Nagel A tiempo completoJOB DESCRIPTION You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints....
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Sea Logistics Customer Care Specialist
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Sea Logistics Customer Care Specialist
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Sea Logistics Customer Care Specialist
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Sea Logistics Customer Care Specialist
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Sea Logistics Customer Care Specialist
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San José, San José, Costa Rica Kuehne Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line...
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Sea Logistics Customer Care Specialist
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