Business Analyst, RISC GDA

hace 5 meses


San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo
At Amazon, our goal is to be earth’s most customer-centric company and to create a safe environment for both our Customers and our associates. To achieve that, we need exceptionally talented, bright, dynamic, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a talented business analyst to join the Regulatory Intelligence, Safety & Compliance [RISC] Global Data & Analytics [GDA] team.
This role will be a key member of the Science and Analytics team, responsible for driving analysis and insights to help make meaningful business decisions. As a Business Analyst, you will focus on improving the success within business functions by analyzing data, discovering and solving real world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by developing the right metrics, analyzing data, and partnering with internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

This role requires an individual with excellent statistical and analytical abilities, deep knowledge of business intelligence solutions and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space.

Key job responsibilities
- Creating automated reports and dashboards with a combination of BI tools such as Tableau, Quicksight etc.
- Partnering with program team, Legal, and Tech stakeholders to understand challenges and provide /analysis to help drive program success
- Providing data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions
- Uncovering trends and correlations through mining and analysis to develop insights that can help stakeholders to make effective decisions
- Designing and executing analytical projects using statistical analysis

BASIC QUALIFICATIONS

- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders

PREFERRED QUALIFICATIONS

- - Familiarity with AWS solutions such as EC2, Dynamo DB, S3, Redshift, and RDS.
- - Expert in tuning SQL scripts.
- - Experience with Python.

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