Data Insights Specialist

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo
About the Role

At Amazon Support Services Costa Rica SRL - B20, we are committed to creating a safe and customer-centric environment for our customers and associates. To achieve this goal, we need talented individuals who can drive analysis and insights to inform business decisions.

Job Summary

We are seeking a skilled Business Analyst to join our Regulatory Intelligence, Safety & Compliance [RISC] Global Data & Analytics [GDA] team. As a key member of the Science and Analytics team, you will be responsible for driving analysis and insights to help make meaningful business decisions.

Key Responsibilities
  • Creating automated reports and dashboards using business intelligence tools such as Tableau and Quicksight.
  • Partnering with program teams, legal, and technical stakeholders to understand challenges and provide analysis to drive program success.
  • Providing data support for business and cross-functional partners to address escalations and answer questions using PostgreSQL and AWS solutions.
  • Uncovering trends and correlations through data mining and analysis to develop insights that can help stakeholders make effective decisions.
  • Designing and executing analytical projects using statistical analysis.
Requirements
  • 3+ years of experience in tax, finance, or a related analytical field.
  • 5+ years of experience with Excel, including VBA, pivot tables, array functions, power pivots, etc., and data visualization tools such as Tableau.
  • 3+ years of experience in business or financial analysis.
  • Bachelor's degree or equivalent.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Experience with Excel and SQL.
  • Experience making business recommendations and influencing stakeholders.
Preferred Qualifications
  • Familiarity with AWS solutions such as EC2, Dynamo DB, S3, Redshift, and RDS.
  • Expertise in tuning SQL scripts.
  • Experience with Python.

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