Data and AI Technical Specialist

hace 4 semanas


San José, San José, Costa Rica Microsoft A tiempo completo
Overview

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a member of our team, you'll be part of a growth mindset culture that values innovation, collaboration, and inclusion. Our mission is to create a culture where everyone can thrive at work and beyond.

Job Summary

We're seeking an experienced Azure Data and AI Technical Specialist to join our agile and diverse team in Data Platform (Azure SQL, Azure Data Lake Gen2, Databricks, Azure Synapse Analytics, Microsoft Fabric) and AI technologies (Azure OpenAI Services, Azure Cognitive Services, Azure Machine Learning). As a Technical Specialist, you'll work with customers to win technical decisions and drive sales growth.

Responsibilities
  • Engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
  • Use knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale.
  • Ensure technical wins for core technologies by driving technical discussions with customers.
  • Engage other internal resources to overcome technical blockers on assigned technology set.
  • Contribute to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
  • Share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
  • Provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
  • Act as the voice of the customer by driving new feedback, blockers, insights, resource items across communities.
  • Collaborate with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes.
  • Identify opportunities to promote usage.
Requirements
  • Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience.
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience.
  • Experience in relevant (Microsoft or industry) technologies or disciplines.
  • 2+ years experience in 3 or more of the following Data Platform Cloud solutions: Big Data and Data Warehouses, Advanced Analytics, SQL, NoSQL Databases, Machine Learning, Artificial Intelligence.
  • Advanced English level is required.
Preferred Qualifications
  • 7+ years technical pre-sales or technical consulting, or related experience.
  • 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • Certification in relevant (Microsoft or industry) technologies or disciplines OR equivalent experience.
  • Software development practices like DevOps and CI/CD tool chains and container orchestration systems.
  • Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
  • Certifications in one or more of the following technologies: Azure Data, Analytics, Big Data.
Benefits

At Microsoft, we offer a range of benefits to support your career growth and well-being, including:

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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