Webinar and eLearning Specialist
hace 2 semanas
Job Description:
Job Title
Webinar and eLearning Specialist, LATAM/USAC
Collaborate with innovative 3Mers around the world
As LATAM/USAC Webinar & eLearning Specialist, you will be responsible for building and hosting a range of external facing webinars for the Safety & Industrial Business Group (SIBG). You will support the replication of globally approved eLearning for hosting on area based eAcademies. You will also partner with Division and Area teams to ensure consistency in delivering engaging and effective customer education aligned to go-to-market models.
Main challenges (it is recommended to be brief, develop no more than 4 bullet points)
The impact you will make in this role
Managing webinar set up, hosting and reporting elements for LATAM/USAC Webinar programs Provide knowledge and expertise to area division stakeholders on the platform and its capabilities, including presenter training prior to each live event Act as area coordinator for webinar hub enhancements, working in close collaboration with global MarTech and Customer Education team based on division hub requirements and approved global demand plans Align to Global MC processes and communicate effectively with stakeholders in relation to webinar briefing, governance of data, quality assurance and general system usage Leading coordination of regional eAcadamies in line with global programs and division needs Support the creation of localized versions of courses from globally approved content (coordinate with country and regional stakeholders) Qualifications (it is recommended to be brief, consider a maximum of 5 topics)Your Skills and Expertise
To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:
Minimum Qualifications:
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Five or more years of experience in Marketing or Customer Education roles Bachelors degree or higher from an accredited university in communications, video production, broadcasting or similar field Advanced English level B2+Additional qualifications that could help you succeed even further in this role include:
Excellent verbal and written skills, working with project teams and negotiating deliverables Experience working within the ON24 webinar platform Instructional development skills, with experience in interactive courses using Articulate 360 Ability to complete tasks and projects independently and according to specified deliverables and timelines Strong focus on customer experience and customer learning, with a passion on delivering high quality virtual learning across SIBG customer base Experience working with cross divisional and cross functional stakeholders on multiple projects Experience producing live virtual events a must database and scheduling management coordinating logistics with multiple entities or vendors Strong technical knowledge of traditional event production, broadcast, and digital equipment. Ability to maintain composure and a positive attitude during high pressure situations. Ability to communicate challenging aspects to clients while maintaining a high level of confidence and leadership. Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere, as well as having the capability to work well individually, is essential.Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
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