Webinar and eLearning Specialist

hace 2 semanas


La Asunción, Belén, Costa Rica 3M A tiempo completo
{"Job Title: Webinar and eLearning Specialist

Job Summary:

3M is seeking a skilled Webinar and eLearning Specialist to join our team. As a key member of our Safety & Industrial Business Group, you will be responsible for designing and delivering engaging webinars and eLearning programs for our customers.

Main Responsibilities:

* Develop and host webinars on various topics related to our products and services
* Collaborate with cross-functional teams to create eLearning content and ensure consistency in delivery
* Partner with Division and Area teams to align customer education with go-to-market models
* Manage webinar setup, hosting, and reporting elements
* Provide knowledge and expertise to stakeholders on the webinar platform and its capabilities
* Act as area coordinator for webinar hub enhancements
* Align to Global MC processes and communicate effectively with stakeholders
* Lead coordination of regional eAcademies
* Support the creation of localized versions of courses

Requirements:

* 5+ years of experience in Marketing or Customer Education roles
* Bachelor's degree or higher in Communications, Video Production, Broadcasting, or similar field
* Advanced English level B2+
* Excellent verbal and written skills, working with project teams and negotiating deliverables
* Experience working within the ON24 webinar platform
* Instructional development skills, with experience in interactive courses using Articulate 360
* Ability to complete tasks and projects independently and according to specified deliverables and timelines
* Strong focus on customer experience and customer learning
* Experience working with cross divisional and cross functional stakeholders on multiple projects
* Experience producing live virtual events
* Database and scheduling management
* Coordinating logistics with multiple entities or vendors
* Strong technical knowledge of traditional event production, broadcast, and digital equipment
* Ability to maintain composure and a positive attitude during high pressure situations
* Ability to communicate challenging aspects to clients while maintaining a high level of confidence and leadership
* Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere

About 3M:

3M is a company committed to innovation and creativity. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

What We Offer:

* Competitive pay and benefits
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you

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