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Credit & Collections Junior Analyst

hace 4 meses

Heredia, Costa Rica NI A tiempo completo

Reporting to the Regional Collections Manager locally, responsibilities will include but not limited to:

Responsible for monitoring and maintaining assigned accounts – Customer calls/emails, outstanding payment reconciliations and constantly follow up with customers. Assists in solving inquiries related to the status of customer accounts, documents status of collection efforts. Ensures follow all protocols, laws, and regulations to collect payments efficiently. Investigates credit hold issues, suggests payment options to be approved and execute credit release/hold according with company credit policy. Establish and maintain effective and cooperative working relationships with sales and customers. Other ad-hoc accounting duties assigned by the manager.

The successful applicant should possess strong problem-solving and analytical skills, as well as good interpersonal and communication skills. You should be a self-starter, motivated, organized, meticulous, independent, and versatile team player.

Qualifications

By start date, Bachelor’s degree is required or currently studying a University Bachelor’s degree in Business Administration, Accounting or related field. No more than 2 years of experience. Fluent in English. Customer focus. Excellent communication skills. Shared service experience is a plus. Proficient in MS Word and Excel. Strong work ethic and ability to organize tasks effectively to meet deadlines.

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