Collections Operations Senior Analyst
hace 6 meses
The Collections Operations Senior Analyst role executes operational processes to enable efficiencies in the collections team. Critical thinking and innovative problem solving are necessary to ensure that processes are managed effectively and issues are resolved quickly. Success will require working as a team with other departments to accomplish goals.
**What you’ll do**
- Manage collections tasks not directly related to direct collections activities including but not limited, account suspensions, cancellations, write-offs, clearing on-account credit balances, issues related to invoice uploads and purchase orders, and maintain contact and other system data.
- Follow standard operating procedures (SOP) to ensure that work gets completed on a uniform and timely basis.
- Identify and participate in process improvement opportunities to improve the efficiency of the overall collections team.
- Take on actions that distract from the core collections activities to improve the efficiency of the collectors.
- Manage special customer communications campaigns.
- Ensure that data updates including customer contact information, are processed in an accurate and timely manner.
- Work closely with billing, sales, and other departments to resolve operations related issues that impact the collections team
**What experience you need**
- 3 to 5 years of experience working in Collections B2B.
- English fluency required B2/C1 with good English written and oral communication skills. (belt)
- 90% knowledge of Excel skills
**What could set you apart**
- University student or graduate; preferably in business administration, finances, accounting, or related fields
- Experience in developing, working with, and improving standard processes
- The ability and flexibility to work on a variety of collections processes
- Strong analytical and problem solving skills
- Excellent follow through on responsibilities and ability to consistently meet deadlines
- Highly developed soft skills (excellent oral and written communication skills, ability to inspire team members, committed and responsible attitude, open to giving and receiving feedback, etc.)
- Outstanding teamwork
-
Senior Collections Analyst
hace 6 meses
Heredia, Costa Rica Brenntag A tiempo completo**SENIOR COLLECTIONS ANALYST**: Our team in **Heredia** currently has an opening for a **Senior Collections Analyst** > **YOUR ROLE & RESPONSIBILITIES**: Role purpose: Execute collection activities efficiently and effectively in compliance with company policies and procedures. Ensure collection of missed or outstanding payments from clients are...
-
Senior Collections Analyst
hace 7 meses
Heredia, Costa Rica Equifax A tiempo completoAs a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes. Process payments from customers and produce account status reports for management review. **What you’ll do** - Manage collection...
-
Senior Collections Analyst
hace 6 meses
Heredia, Costa Rica Equifax A tiempo completoAs a senior collections analyst, you will manage collection efforts for assigned portfolios of accounts, conduct detailed research, queries, reconciliation and analysis required to resolve all nonpayment or account disputes. Process payments from customers and produce account status reports for management review. **What you’ll do** - Manage collection...
-
Senior Collections Analyst
hace 7 meses
Heredia, Costa Rica Brenntag A tiempo completoOur team in Heredia currently has an opening for a Senior Collections Analyst YOUR ROLE & RESPONSIBILITIES Execute collection activities efficientlyand effectively in compliance with company policies and procedures. Ensure collection of missed oroutstanding payments from clients are minimized. Responsible for the cashcollection of a...
-
Collections Junior Analyst
hace 6 meses
Heredia, Costa Rica Equifax A tiempo completoThe Collections Analyst will be in charge of the analysis of delinquent customer issues, developing solutions and implementing action plans to resolve delinquencies in an effective manner. Provide customer service regarding collections issues, prepare reports, process refunds, review account adjustments, and resolve client discrepancies and short...
-
Analyst, Collections
hace 6 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Intermediate Collections Analyst
hace 6 meses
Heredia, Costa Rica Equifax A tiempo completoAs a Collections analyst, you will manage collection efforts for an assigned portfolio of accounts, and conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes and produce account status reports for management review. **What you’ll do** - Manage collection efforts for assigned portfolio of...
-
Collections Operations Junior Analyst
hace 7 meses
Heredia, Costa Rica Equifax A tiempo completo**What you’ll do** - Manage collections tasks not directly related to direct collections activities including but not limited, account suspensions, cancellations, write-offs, clearing on-account credit balances, issues related to invoice uploads and purchase orders, and maintain contact and other system data. - Follow standard operating procedures (SOP) to...
-
Collections Analyst
hace 6 meses
Heredia, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Collections Analyst
hace 6 meses
Heredia, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Collections Analyst
hace 6 meses
Heredia, Costa Rica Stryker Corporation A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...
-
Senior Credit Analyst, Credit Risk Exposure Team
hace 6 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience - 5+ years of finance or a related analytical field experience - 4+ years of solving complex...
-
Senior Credit Analyst, Credit Risk Exposure Team
hace 7 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoThe Financial Operations Account Receivable team is looking for someone who is driven, creative, results-oriented, and passionate about joining a world-class credit monitoring team. The Senior Financial Analyst Global Credit is tasked with analyzing and evaluating credit models for Amazon global customers. To do so this person will dive deep, leveraging a...
-
Operations Analyst
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...
-
Operations Analyst
hace 6 meses
Heredia, Costa Rica Moody's A tiempo completoMoody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...
-
Intermediate Collections Analyst
hace 6 meses
Heredia, Costa Rica Equifax A tiempo completoThe Intermediate Collector will analyze delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner. Take appropriate action to recover overdue payments. Evaluate and clearly communicate account status. Identifies and solves problems that arise; makes decisions based on insights gained...
-
Intermediate Collections Analyst
hace 7 meses
Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. As a Collections analyst, you will manage collection efforts for an assigned portfolio of accounts, and conduct detailed research, queries,...
-
Operations Finance Senior Analyst
hace 6 meses
Heredia, Costa Rica British American Tobacco A tiempo completo**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.** **Come be a part of this journey!** **BAT COSTA RICA** **IS LOOKING FOR AN OPERATIONS FINANCE SENIOR ANALYST (TALENT PIPELINE)** **SENIORITY LEVEL**:Experienced -...
-
Financial Analyst
hace 7 meses
Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Strong customer focus (both internal/external) The financial analyst will be responsible to support the promotions and Contra-COGS agreement review processes across Amazon businesses for United States of America, Canada, Brazil and Mexico. The key goal for this...
-
Collections Analyst- 9 Months Fixed Term
hace 6 meses
Heredia, Costa Rica Stryker A tiempo completo**Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...