Billing Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica HCLTech A tiempo completo

Purpose of the job:

Responsible for managing corrections and rebills related to disputed invoices, credit notes, and debit notes for the customers. Ensures all processes and documentation comply with internal controls and company policies.

Responsibilities:

  • Review and manage invoice batches prior to posting and disbursement.
  • Ensure contract billing events in Salesforce (SFDC) are correctly entered and matched with invoice batches in the ERP system.
  • Track and resolve pending contractual or billing issues by collaborating with relevant departments.
  • Monitor and action tasks within the SFDC Case Management System on a daily basis.
  • Process manual invoice corrections and credit memos as needed.

Qualifications:

  • Proficiency in English
  • 3–4 years of experience in Cash Application, Collections and Billing
  • Good knowledge of the Order-to-Cash (OTC) process
  • Strong analytical and problem-solving skills
  • Comfortable using new technologies
  • Flexible and adaptable to change (Required)
  • Experience reviewing contract terms and customer quotes
  • Ability to work in multiple accounting systems

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