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Contract Renewals Specialist
hace 2 semanas
About the role:
Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for a Contract Renewals Specialist who can deliver results and provide exceptional customer service to our partners. In the Contract Renewals Specialist role, you work with specific, identified accounts. Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability. Incumbent is seasoned and has the experience to handle complex customer issues. Take your sales career to the next level as a Contract Renewals Specialist.
What you'll do:
- Manages customer and territory P&L. Must demonstrate critical thinking skills to successfully manage the growth and profitability of assigned territory.
- Generates new business through inbound and outbound calling.
- Coordinates with field sales team to answer RFPs, provide proposals to accounts, and QBR presentations.
- Identifies business growth opportunities through research and executes growth plans for the sales territory.
- Responsible for having knowledge of customers within assigned territory and creating relationships at the purchasing, sales, and operational levels. Align with vendor management to introduce, drive, and execute goals. Helps coordinate customer engagement with Finance and Purchasing either directly or through executing actions of these groups.
- Builds and maintains detailed account profiles for each customer and has ability to identify opportunities to attached additional TD SYNNEX solution offerings where applicable.
- Ability to identify potential issues and challenges and provide visibility to them in a timely manner to Inside Account Executive/Sr. Inside Account Executive.
- Develops written documentation and procedures for assigned sales accounts and delegates repetitive tasks to internal TD SYNNEX support teams.
- Collaborate with sales support to ensure quotes/orders are processed timely and accurately.
- Develop and maintain relationships at all levels with customers.
- Possesses basic understanding of TD SYNNEX strategy and initiatives and can provide value proposition to customer base.
What we're looking for:
- High School Diploma and 1-3 years of experience, or equivalent combination of relevant experience and education.
- Previous Renewals experience.
- Previous Sales experience.
- Able to converse and write effectively in English and other local / regional language.
