Senior Quality Specialist

hace 6 días


Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Quality Specialist****:

- Santa Ana, Costa Rica**

Are you ready to bring your skills & experience to a financial services organization that helps people prosper? Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as our Quality Specialist.

**Western Union powers your pursuit.**

In this truly global role We’ll be looking to you to work within the Quality Assurance department supporting and working with various financial crime compliance teams.

**Role Responsibilities**
- Conducting research & complex analysis on issues concerning patterns and trends associates with risks such money laundering.
- Performing Quality Assurance evaluations and assist in designing, implementing, and executing Quality Assurance initiatives.
- Providing guidance in the development of procedures, defining and implementing quality assurance standards, and identifying training requirements.

**Role Requirements**
- Higher education and experience in Compliance.
- In depth understanding of compliance processes and systems.
- Fluency in English, both verbal and written (90%).
- Experience of MS Office programs, and flexibility to adapt and able to manage multiple assignments while working independently.
- self-motivated team player who has strong communication skills as well as facilitation, analytical and decision-making skills.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

LI-ŽS1



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