Senior Specialist, Customer Care

**Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care. **Motivated by our values: Purpose driven, globally...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica** Are you ready to use your analytical skills, business acumen, and eye for detail? Do you want to unleash for ability in a global company that is dedicated to moving money for better? Join Western Union as a Senior Specialist, Customer Care. **Motivated by our values: Purpose driven, globally...

**Senior Analyst Escalations, Customer Care - Santa Ana, Costa Rica** Are you looking to take a front seat in driving client services to a whole new level? Are you passionate about helping others and providing a world-class customer experience? Join Western Union as a Senior Analyst Escalations, Customer Care. **Motivated by our values: purpose driven,...

**Senior Analyst Escalations, Customer Care, Santa Ana, Costa Rica** Are you looking to take a front seat in driving client services to a whole new level? Are you passionate about helping others and providing a world-class customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and...

Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. To provide a first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. Demonstrate high levels of motivation and target focused, able to work under...

**the gig** You lead a team of Inside Sales/Customer Care Specialists and are focused on providing an excellent customer experience for new and existing customers and you serve as an escalation point for major customer issues. You and your team have the opportunity provide customers with creative solutions and to improve customer. You direct and oversee all...

**Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Does playing a meaningful role in Digital Settlement Operations sound exciting to you? How about bringing your Settlement and analytical skills to a global business that is committed to moving money for better? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

**Senior Specialist, Settlement Operations **- Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement...

**Senior Specialist, Settlement Operations - Santa Ana, Costa Rica** Would you like to work for an organization that strives to constantly improve its operational performance, standards, and processes? Are you ready to take on senior responsibilities in a truly global environment? Join Western Union as a Senior Specialist, Settlement Operations. **Western...

**Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis **Western Union powers your pursuit.** We are looking for a Sr. Specialist, Business Analyst that is an...

**Senior Specialist, Business Analysis - Santa Ana Costa Rica** Are you an enthusiastic Data professional in reporting regulations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a **Senior Specialist,...

**Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be part of our Global Network...

**Senior Specialist, Point of Sale Marketing - Santa Ana, Costa Rica** Are you a detail-oriented, organized professional ready to join a talented team that helps drive our merchandising strategy & execution? Do you want to unleash your potential in a global Fintech company that is passionate for moving money for better? Join Western Union as a Senior...

**Business Operations Specialist** - Santa Ana, Costa Rica** Do you enjoy being the go-to person? Are you interested in providing active operational and field support to Western Union stores and agent networks? Join Western Union as a Business Operations Specialist. **Motivated by our values: purpose driven, globally minded, and trustworthy &...

The role of the Specialist - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre - and post-transaction queries, driving Client satisfaction and retention. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with the Sales...

**Specialist, Client & Sales Support - Santa Ana, Costa Rica** Join Western Union as a Specialist, Client & Sales Support. **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses,...

**the gig** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

**Agent Support Specialist - **Santa Ana/Costa Rica** Are you customer-centric, and want to be part of a team that delivers exceptional agent support? How about unleashing your skills in a global FinTech that is committed to moving money for better? Join Western Union as Agent Support Specialist. **Motivated by our values: purpose driven, globally minded,...

**Responsibilities**: - Responsible for the delivery of outstanding customer service & quality in accordance with Service Level Agreements. - To provide first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence. - Demonstrate high levels of motivation and target...

Specialist/Analyst Accreditation - Santa Ana, Costa Rica Are you always looking for new and better ways to combat financial crime? Are you ready to play a vital role in building the workforce for a global business that is redefining the financial services sector? Join our Know-Your-Customer Operations team here at Convera as a Specialist/Analyst,...