Ops Sup Analyst 1
hace 3 días
The Operational HR Support is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc. Additionally, the operational HR Support processes inquiries employees and managers might have, which can be addressed through cases, live agent or phone calls. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. **Responsibilities**: - Support case inquiry management team with case, live agent support and phone. - Serves as the instructor to our customer on the systems and self service options available for employees and managers. - Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. **Qualifications**: - Previous call center experience preferred - Proficient in Microsoft Office ( Word, excel and outlook) - Proven organization and time management skills - Demonstrated problem-solving and decision-making skills - Consistently demonstrates clear and concise written and verbal communication skills **Education**: - Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Core - **Job Family**: Operations Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Ops Sup Analyst 1
hace 2 semanas
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Gpa Operations Support Analyst
hace 1 día
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide day-to-day...
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HRss Support Specialist
hace 4 días
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Stakeholder Services Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Gpa Applications Support Analyst
hace 1 día
Heredia, Costa Rica Citi A tiempo completoThe Application Sup Analyst is an entry-level position responsible for monitoring, integrity validations and process execution providing operations support services. Additionally, the Ops Sup Analyst 1 serves as the liaison among Production Support, Finance and Accounting departments, and source systems. The overall objective of this role is to provide...
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Ops Support Specialist
hace 1 semana
Heredia, Costa Rica Citi A tiempo completo**As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company....
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Kyc Operations Analyst 1
hace 4 días
Heredia, Costa Rica Citi A tiempo completoThe ICG (Institutional Clients Group) KYC Operations Analyst I is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of...
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Senior Stakeholder Services Ops Manager
hace 3 días
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...
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Associate Operations Analyst
hace 3 días
Heredia, Costa Rica Moody's A tiempo completoRating Transaction Services (RTS) owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services. **RTS is looking for an Associate Ops Analyst to join the team.** The **Ops Analyst**...
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Sales Ops Comp Analyst Opportunity
hace 2 semanas
Heredia, Costa Rica CM Group A tiempo completoAt Cheetah Digital, we are marketers at heart. Our mission is to help the best brands in the world create meaningful and profitable relationships with their customers. Our technology and services solve complex marketing challenges and drive exceptional results for enterprise brands across the globe. As Cheetahs, we are builders and believers who are...
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Ops Accounting Analyst 2
hace 1 día
Heredia, Costa Rica Citi A tiempo completoThis resource is intended to provide support to Exceptions group as a Ops Accounting Analyst 2. The relevance to fulfill this position falls onto the operational demand, process complexity as well as part of the internal leadership development and succession plan strategy. Some of the tasks this role is assigned are: **Responsibilities**: - Analyze, notify...
