Senior Stakeholder Services Ops Manager
hace 2 días
The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. **Responsibilities**: - Manage professional teams and departments through delegation of tasks and responsibilities - Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements - Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel - Create and develop budget, policy formation and short-term resource planning - Manage occasionally complex and varied issues with significant departmental impact - Provide evaluative judgment based on analysis of information in complicated and unique situations - Ensure essential procedures are followed and contribute to the defining standards - Has the ability to operate with a limited level of direct supervision. - Can exercise independence of judgement and autonomy. - Acts as SME to senior stakeholders and /or other team members. - Ability to manage teams. **Qualifications**: - 6-10 years of experience with background in HR Support Services and Operations Management - Advance English is required - Project Management skills highly recommended - Capacity to solve problems and seek for solutions - Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements - Team work oriented - Proven organization and time management skills - Consistently demonstrates clear and concise written and verbal communication skill **Education**: - Bachelor’s degree/University degree or equivalent experience - Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. hrsupportCR - **Job Family Group**: Operations - Core - **Job Family**: Operations Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Heredia, Costa Rica Citi A tiempo completoThe role will have strategic and operating accountability for HRSS Relationship Management HR Shared Services (HRSS) for NAM. Areas of responsibility includes defining and executing business, function, and employee engagement models and developing strategic partnerships with the Regional and Global HRSS Services team. The role will also provide high-touch...
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Senior Manager, S360 Support Services Management
hace 2 semanas
Heredia, Costa Rica VMware A tiempo completo**Why will you enjoy this new opportunity?** The Senior Manager position with the Global Support, Success 360 Support Services Management Team provides a unique opportunity to grow your career and expand your learning opportunities in a multitude of areas. From strategic customer engagement, to the development of future leaders, continuous improvement of...
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Ops Sup Analyst 1
hace 1 semana
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
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Ops Support Specialist
hace 1 semana
Heredia, Costa Rica Citi A tiempo completo**As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company....
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Kyc Operations Senior Manager
hace 3 días
Heredia, Costa Rica Citi A tiempo completo**The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...
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Senior Project Manager- Data
hace 5 días
Heredia, Costa Rica Moody's A tiempo completoThe Moody’s Finance Transformation, Data & Systems team is seeking a Senior Project Manager to support the Data and Analytics team by planning, coordinating and implementing strategic and operational priorities and special projects. This role requires an outstanding blend of problem solving skills, focus and flexibility, creative approach and stakeholder...
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Ccb Kyc Operations Senior Manager
hace 7 días
Heredia, Costa Rica Citi A tiempo completo**The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...
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Ccb Kyc Operations Senior Manager
hace 7 días
Heredia, Costa Rica Citi A tiempo completo**The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to...
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Operations Accounting Analyst
hace 2 semanas
Heredia, Costa Rica Citi A tiempo completoThe Ops Accounting Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
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Data Services Group Manager
hace 1 semana
Heredia, Costa Rica Citi A tiempo completoThe global **Data Services** team is responsible for many run-the-bank and change-the-bank processes. We partner with Risk and Finance to understand their data requirements for regulatory and internal management reporting. We work with data provisioning point owners to ensure timely, accurate, and complete reporting of data in the required standards. The...
