Customer Account and Data Analyst
hace 1 semana
**Job Description**:
**Job Description**:
Data Steward Job Description
Primary Responsibilities include but are not limited to the following:
- Ownership of Customer Master Data for assigned 3M accounts.
- Provide data governance for updates and accomplish compliance rules.
- Work closely with other 3M teams to communicate attribute changes.
- Manage request cycle time within standard service level agreement.
- Understand the processes and standards in place to effectively and accurately manage data.
- Understand upstream and downstream implications of customer data changes.
- Use various websites, including but not limited to DNBi, Dun & Bradstreet internal search tool, Google, Google Maps, etc., to verify customer name and address information.
- Able to follow directions & Standard Operating Procedures.
- Understand and act on team priorities.
- Constantly communicate status in both verbal and written forms.
- Understand End to End process and provide recommendations for process improvement.
Basic Qualifications:
- Bachelor’s degree or 2 years of experience in Master Data
- Business level fluency in English and Spanish
- Ability to articulate/demonstrate complex reasoning skills
- Detail oriented/accurate and thorough
- Ability to analyze and problem solve
- Proficient using and working in Microsoft Office (Mainly Excel)
- Attention to detail and ability to follow documented instructions is highly required
- Minimum 1 year of experience with Customer Data / Master Data
- SAP knowledge minimum 1 year
- Good communication skills
Preferred Qualifications:
- Portuguese language is a plus
- Salesforce and AS400 experience
- Customer service experience
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Imagine your future in 3M
3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.
3M Global Terms of Use and Privacy Statement
-
Customer Account and Data Analyst
hace 2 días
Orotina, Costa Rica 3M A tiempo completo**Job Description**: - Data Steward Job Description - Primary Responsibilities include but are not limited to the following: - Ownership of Customer Master Data for assigned 3M accounts. - Provide data governance for updates and accomplish compliance rules. - Work closely with other 3M teams to communicate attribute changes. - Manage request cycle time...
-
Customer Data Analyst
hace 1 semana
Orotina, Costa Rica 3M A tiempo completo**Job Description**: The following position aims to assist in projects in the Americas region in the Customer Data Management process. Handles inquiries of moderate scope and complexity within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics. Duties and...
-
Customer Success Account Manager
hace 3 semanas
Orotina, Costa Rica Microsoft A tiempo completoThe CSAM role is **a leader on the Microsoft account team**, programmatically aligning the consumption plan to the account plan and leading the delivery execution and support team. The CSAM orchestrates prioritised programs, projects, support and milestones for customer business value realization and consumption. **Responsibilities**:** Customer...
-
Customer Data Analyst Portuguese
hace 5 días
Orotina, Costa Rica 3M A tiempo completo**Job Description**: The following position aims to assist in projects in the Americas region in the Customer Data Management process. Handles inquiries of moderate scope and complexity within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics. Duties and...
-
Mdm Data Analyst
hace 4 semanas
Orotina, Costa Rica H.B. Fuller A tiempo completoH.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...
-
Data Analyst
hace 1 semana
Orotina, Costa Rica LTV SaaS Growth A tiempo completoOVERVIEW: Fun and fast-paced fully remote team managing a portfolio of Shopify apps, seeking a talented Data Marketing Analyst experienced in SEO, Google Analytics, and managing marketing data across a portfolio of accounts. LTV SaaS Growth Fund owns, operates, and grows a family of Shopify apps (SaaS apps on the Shopify App Store). This Data Marketing...
-
Data Analyst
hace 2 días
Orotina, Costa Rica Emerson A tiempo completo**Description**Commercial & Residential Solutions is focused on our noble causes of Human Comfort, Food Quality, Energy Efficiency and Environmental Conservation on a global scale. This role will be responsible for engaging with business unit analysts to assist in data interpretation. They will also gather requirements to ensure that the collected data is...
-
Customer Success Pricing Analyst
hace 3 semanas
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
CRM Admin Analyst
hace 4 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: **Job Description**: 3M is seeking a CRM Admin Analyst (salesforce) LATAM Team region located in San Jose, Costa Rica. Job Summary: The CRM Admin is responsible for being the first line of help in the Support Operating Model and ensure service level in BSO Cases regarding to User Support and Provisional Account Creation in Salesforce....
-
Global Customer Service Analyst
hace 6 días
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Job summary: The person hired for the position of Global Customer Service Analyst will focus on delivering high quality service and results within our Customer Service Organization by providing white glove service for our customers through timely and accurate order management processing, education and problem solving. This person will...
-
Global Channel Services
hace 3 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: 3M is seeking passionate and driven Customer Account Analyst(s) for the Global Channel Services. The person hired for the position of Customer Account Analyst will be responsible for the Customer service activities in support of international customers. **Primary Responsibilities include but are not limited to the following**: -...
-
Pos Analyst
hace 3 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: - 3M is seeking a Point of Sales (POS) Analyst. - This position follows a variety of clearly defined procedures under general guidance within Point of Sale areas. Working tasks might include: - End Customer Conditioning. - Material Conditioning. - Unit of Measure Validation. - Out of Tolerance Price Validation. - Escalate Outstanding...
-
Master Data Analyst Iii
hace 3 semanas
Orotina, Costa Rica Kimberly-Clark A tiempo completoMaster Data Analyst III Master data is a critical asset with high impact upon business performance and decision-making. This operational role is essential in providing data governance to ensure that high quality master data is achieved and maintained. This role is part of a wider Master Data Services team with scope that extends across LAO, EMEA and North...
-
Senior Data Analyst
hace 6 días
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. Duties & responsibilities Analyze data analysis requests obtained from management to determine operational problems and define data analysis requirements, validation of content, and problem-solving parameters. Identify opportunities to use data to develop new strategies and improve business...
-
CRM Analyst
hace 1 semana
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Goal of the position: CRM Analyst (Customer Relationship Management) allow Businesses and CO-Customer Operations CRM tool users to manage business relationships, the data, and information associated with them. CRM Analyst is the first point of contact for Business and CO users. Service delivery provided by CRM Analyst contains processes...
-
Data Analyst
hace 6 días
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. RESPONSIBILITIES/SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES Creates output of data analysis results in user friendly formats that facilitates efficient decision-making Proficient knowledge and use of MS Office Suite, Tableau, MS Excel, SmartSheet, AppSheet Utilizes programming and analytical...
-
Account Manager Farmer
hace 5 días
Orotina, Costa Rica SoftwareOne A tiempo completoJob Function: Sales The role: We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: **Account Manager** **Farmer** Full-time The Account Manager...
-
International Freight Settlement Analyst
hace 3 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Job Title International Freight Settlement Analyst Job description: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support...
-
Data Analyst
hace 1 día
Orotina, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally. The role of the Data Analyst will support requests and projects related to data and analytics for the Sourcing & Procurement organization globally. The role will work with various team members within the Sourcing Technology & Data team as well as with JLL Technologies to ensure sourcing data is...
-
IT Data Analyst
hace 2 días
Orotina, Costa Rica Intel A tiempo completoIT Data Analyst work focuses on designing information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture including: - Collecting and analyzing information from system users to formulate the scope and objectives of the system. - Preparing flow charts, models, and...