Empleos actuales relacionados con Salesforce Specialist - Heredia - Experian

  • Salesforce Operations CRM Specialist

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...

  • Billing Specialist

    hace 1 semana

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Tebra is looking for a Billing Specialist that will perform various activities to support our company's accounting department and billing processes. **Your Area of Focus**: - Manage inbound calls regarding billing inquiries - Outbound calls to collect payment on overdue balances - Manage and work salesforce cases related to billing and...

  • Billing Specialist

    hace 2 semanas

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Tebra is looking for a Billing Specialist(s) that will perform various activities to support our company's accounting department and billing processes. **Your Area of Focus**: - Manage inbound calls regarding billing inquiries - Outbound calls to collect payment on overdue balances - Manage and work salesforce cases related to billing...

  • Business Operations Analyst, Global Creative Success

    hace 2 semanas

    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    * Bachelors’ degree in Business, Finance, Accounting Marketing, Operations or Information Management - 3+ years of professional experience, preferably as a Data Analyst - Expert-level proficiency with Microsoft Access and Excel - Data warrior who understands data and is able to detect patterns, relationships and data-related anomalies - Strong...

  • Specialist, Customer Support

    hace 4 días

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

  • Product Support Specialist

    hace 1 semana

    Heredia, Costa Rica PatientPop A tiempo completo

    As a Product Support Specialist for the Loyalty Team this person will take inbound calls from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make outbound calls...

  • Implementation Specialist

    hace 1 semana

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...

  • Specialist, Product Support- Save Team

    hace 23 horas

    Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: The Customer Loyalty Specialist will assist the Tebra Loyalty Team in day-to-day operations as it relates to retaining our existing customer base and processing customer cancellation requests, deactivations and handling non-payment/collections outreach. You will work closely alongside the Customer Loyalty team in addressing inbound...

  • Senior Accounting and Collections Specialist

    hace 2 semanas

    Heredia, Costa Rica Kareo A tiempo completo

    The Position Senior Accounting and Collections Specialist What We Need Kareo is looking for a passionate and talented Senior Collections Specialist who will be responsible for the overall health of the accounts receivable. You will own all things related to A/R from the collection of payments to reaching out directly to our customers to resolve any...

  • Let's begin Contract Specialist

    hace 5 días

    Heredia - East Tower, Costa Rica Moody's Corporation A tiempo completo

    Skills and CompetenciesMinimum 3 years of contract-related experience, preferably in a procurement, finance, legal, or sales support roleHighly proficient in Microsoft Word, Outlook, Excel, and PowerPointExperience managing the end-to-end contract processExperience working with Salesforce CRM and/or ApttusHighly organized, with the ability to multitask and...

Salesforce Specialist

hace 3 semanas

Heredia, Costa Rica Experian A tiempo completo

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Information Technology & Systems

Schedule: Full Time

Shift: Day Shift

**Company Description**:
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

**Responsibilities**:

- Serve as primary system administrator for the Salesforce CRM environment
- Develop and implement enhancements to system workflows and objects
- Troubleshoot technical issues related to the CRM system and quality assure their resolution
- Coordinate the evaluation, scope and completion of defects along with new development requests
- Draft and maintain guides for CRM usage and system management
- Identify opportunities for optimization and automation that improve servicing of clients
- Drive initiatives that improve the sales experience and maximize performance

**Qualifications**:

- Bachelor’s degree in relevant field or equivalent experience.
- Proven experience administering and customizing Salesforce CRM system (2+ years preferred).
- Salesforce Administrator Certified
- Strong understanding of data analysis, reporting, objects, and workflows
- Experience with Agile methodologies with Jira and Confluence
- Proficient in SQL, HTML, and JavaScript.
- Adept at intaking sometimes vague requirements and turning them into practical solutions.
- Expert in driving results through meticulous planning and execution
- Prior experience building business solutions in Salesforce, SharePoint or Excel
- Experience with Ajax or the Lightning Framework it a big plus.

**Additional Information**:
**_ This is a permanent home-based role in Costa Rica. No relocation available._**

**Culture at Experian**

**Our uniqueness is that we truly value yours.**

Experian's culture, people, and environments are key differentiators. We take our people's agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian Careers - Creating a better tomorrow together