Production Support Engineer
hace 6 días
Agency:
HPS Magma
Job Description Summary:
The role of Production Support Engineer, within our Production Technology Team, will be focused on providing remote support of our production technology stack for our New York Studio. You will be working closely with two engineers based on-site in New York and reporting to the Head of Production Technology based in London. We are looking for someone passionate about all things tech and media production.
Job Description:
Our Technology Stack
- Apple Mac hard computers running MacOS
- Adobe Creative Cloud
- Jump Desktop
- Iconik.io
- Ziflow
- LucidLink
- Edit Share
- Aspera
**Responsibilities**:
- Provide remote technical support to our Havas Studio staff (makers and producers)
- Liaising with Havas IT desktop and infrastructure teams including managing incidents and escalations
- Writing and maintaining documentation on various technical systems and procedures in team wiki
- Assist onboarding new users to our tech stack
- Manage Jump Desktop farm (update and set up new users)
- Attend regular team meetings (tech and production)
- Help manage asset lifecycle including archiving and restoring assets to various technologies
Required Skills & Experience
- Extensive experience in supporting post-production teams
- Good level of spoken and written English
- Strong communication skills
- Ability to work as part of a team or individually
- In depth knowledge of MacOS (Big Sur and Monterey)
- Positive, “can-do” attitude
- Ability to work under pressure
- Good working knowledge of: Adobe Creative Cloud, Avid Pro Tools, Cinema 4D, and common media plugins
- Basic understanding of networking concepts
Desirable Skills
- Windows and Linux systems
- Microsoft 365 and Azure AD
- Cloud compute platforms such as AWS, Azure, and GCP
- Scripting and Automation (such as AppleScript, Javascript, Python)
Skills:
Contract Type:
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
-
Production Support Engineer
hace 4 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**Production Support Engineer**Are you a Production Support Engineer looking for a new challenge and an opportunity to further advance your skills?If you are a highly-motivated individual with a genuine interest in technology and a passion to deliver cutting-edge products, we have the perfect job for youWe are seeking production support engineers to work...
-
Enterprise Production Services Engineer
hace 22 horas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoProduction Support Engineer Job DescriptionWe are seeking a highly motivated Production Support Engineer to join our Commerce Platform team at Equifax. As a key member of our team, you will be responsible for providing production support and collaborating with cross-functional teams to ensure the smooth operation of our platforms.About the RoleProvide timely...
-
Support Engineer
hace 3 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of software development, or 2+ years of technical support experience - Experience scripting in modern program languages - Experience troubleshooting and debugging technical systems Are you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence? Do you thrive in a dynamic and challenging...
-
Software Support Engineer
hace 3 semanas
San José, San José, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._- Software Support Engineer intermediate is responsible for monitoring the production environment, scheduled batch jobs, incident management and...
-
Software Support Engineer
hace 4 semanas
San José, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. _ - Software Support Engineer intermediate is responsible for monitoring the production environment, scheduled batch jobs, incident management and...
-
Production Server Specialist
hace 3 días
San José, San José, Costa Rica Syniverse A tiempo completoAbout SyniverseWe're a company that believes in innovation and forward thinking. Our mission is to connect the world through technology, making it a more connected and better place.From developing smart car technology to keeping devices online anywhere, we strive to make a real difference in people's lives.We've built relationships with top brands...
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica Srl:We strive to provide a seamless and delightful experience for our customers while maintaining optimal efficiency and cost-effectiveness for our development teams.The BSX Support Engineering team plays a crucial role as the first line of defense for all production and customer impacting issues for our esteemed...
-
Production Label Printer
hace 2 días
San Francisco, Heredia, Costa Rica Atl Technology Costa Rica A tiempo completoAbout Atl Technology Costa RicaWe are changing the quality of people's lives through the custom interconnect solutions we engineer at Atl Technology Costa Rica.Job OverviewThis role is focused on performing various tasks related to label printing and production processes. The successful candidate will be responsible for ensuring accurate identification of...
-
Support Engineer
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Prime Air, we're working on the future.If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, then come work on the Amazon Prime Air teamWe are looking for a Support Engineer for our SJO Data for...
-
Production Supervisor, Team Lead
hace 4 semanas
San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Production Supervisor, Team Lead**:- Remote Eligible: Onsite- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing...
-
Production Supervisor, Team Lead
hace 1 semana
San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Production Supervisor, Team Lead**:- Remote Eligible: Onsite- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing...
-
Technical Support Engineer 2
hace 4 días
San José, San José, Costa Rica Armory A tiempo completoWe are looking for a passionate Technical Support Engineer with a deep-rooted foundation in DevOps and Open Source Technology.The Technical Support Engineer will seek to deliver delightful customer experiences while leveraging their sharp technical edge and background.**Needs for the Role**:**Technical Skills**:- Experience with AWS Cloud Service...
-
Digital Production Lead
hace 22 horas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewWe are seeking a highly skilled Digital Producer to lead the day-to-day production of digital assets for our Global Scaled Services team at Amzn Support Srvcs Costa Rica.
-
Digital Production Leader
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAs a key member of the Amzn Support Srvcs Costa Rica team, you will play a vital role in overseeing the end-to-end process of creative design production deliverables. This includes acting as the operational lead to remove obstacles and avoid campaign production roadblocks, managing external resources, and facilitating accounting, reporting, assignment, and...
-
Production Design Manager, Global Production
hace 4 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelors degree or equivalent.- 3+ years in a lead or management position with direct report responsibilities.- Demonstrated proficient written and speaking English communication skills.- Demonstrated track record of building out large scale design teams with progression advertising campaign experience.- Experience analyzing metrics accurately, building...
-
Production Design Manager, Global Production
hace 3 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelors degree or equivalent. - 3+ years in a lead or management position with direct report responsibilities. - Demonstrated proficient written and speaking English communication skills. - Demonstrated track record of building out large scale design teams with progression advertising campaign experience. - Experience analyzing metrics accurately, building...
-
Platform Support Engineer
hace 6 días
San José, Costa Rica 360training A tiempo completo**Platform Support **Engineer** **Platform Support **Engineer** **Platform Support **Engineer** Dive into a role where no two days are alike at 360training! As our Platform Support Engineer, you are not just joining a team; you are embarking on a journey where your curiosity and passion for technology will be ignited daily. You will have the unique...
-
Designated Support Engineer
hace 4 semanas
San Francisco, Heredia, Costa Rica Databricks A tiempo completo**The impact you will have**:- Work with Databricks' largest strategic accounts to provide high touch support experience- Manage one or multiple accounts simultaneously- Project manage all open support cases on a daily basis, sometimes multiple times a day to ensure forward progress.- Facilitate correspondence with Engineering, Product Team, SMEs, Accounts...
-
Production Designer, Global Production Studios
hace 5 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProvide an online portfolio link in the resume. - 2+ years experience as a designer in a creative agency or similar creative production environment. - Currently studying Graphic Design, Advertising, Marketing or a related field or an equally strong and relevant portfolio of work. - English, written and spoken (B2 minimum). - Excellent Adobe Creative Suite...
-
Production Planning Analyst, Latam Production
hace 3 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoA completed Bachelor's Degree in Engineering, Mathematics, IT, finance or related field 1+ years of professional experience.- Effectively communication (verbal and written) and interpersonal skills and an ability to effectively communicate with senior level in the business and technical teams.- Advanced Excel skills- Strong sense of ownership and customer...