Software Support Engineer

hace 3 semanas


San José, Costa Rica Equifax A tiempo completo

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. _
- Software Support Engineer intermediate is responsible for monitoring the production environment, scheduled batch jobs, incident management and analyzing, resolving or escalating to L2 support. _

**What you’ll do**:

- Work in a 24/7 environment and on-call rotation (1 weekend every 4 weeks)
- Analyzing, troubleshooting, and resolving live production issues in a timely and efficient manner and escalate to L2 support if necessary
- Performing daily proactive health checks of the environment, taking preventative measures, with the assistance of L2 support

**What experience you need**:

- 2+ years of experience working in a **production support environment or Jr. development role**
- 2+ years of experience/knowledge working with **Java**
- Proficiency in reading, writing and understanding English B2+

**What could set you apart**:

- Experience working with cross functional teams
- Experience working with DataDog
- Experience working with Grafana
- Experience working with ServiceNow

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association and organizational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

LI-DU1
LI-Hybrid



  • San José, Costa Rica Cloud Software Group A tiempo completo

    Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...

  • QA Software Support

    hace 3 semanas


    San José, Costa Rica OfficeSpace Software A tiempo completo

    **Create A Better Place For Everyone**: OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a...

  • Qa Software Support

    hace 3 semanas


    San José, San José, Costa Rica Officespace Software A tiempo completo

    **Create A Better Place For Everyone**:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...


  • San Francisco, Costa Rica Cloud Software Group A tiempo completo

    Do you thrive in a startup vibe? Were you built for a small, nimble, and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential. This business unit is unique, and we certainly aren’t afraid to stand...


  • San José, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group** Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...

  • Software Support Engineer

    hace 3 semanas


    San José, San José, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you._- Software Support Engineer intermediate is responsible for monitoring the production environment, scheduled batch jobs, incident management and...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...


  • San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...


  • San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years of non-internship professional software development experience - Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design - 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. Job summary AWS...

  • Software Support, Tier-1

    hace 2 semanas


    San José, Costa Rica OfficeSpace Software A tiempo completo

    **Create A Better Place For Everyone**: OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team. Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a...

  • Software Engineer

    hace 3 días


    San José, Costa Rica Fragomen A tiempo completo

    Job Description Fragomen, an AMLaw 100 Firm and the leading global immigration services provider, is seeking a Software Engineer to join our Development Operations team. The Software Engineer will perform support focused development consisting of SQL / Database development, backend development in C# and some VB.Net, as well as frontend development in...

  • Software Engineer

    hace 1 día


    San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, an AMLaw 100 Firm and the leading global immigration services provider, is seeking a Software Engineer to join our Development Operations team.The Software Engineer will perform support focused development consisting of SQL / Database development, backend development in C# and some VB.Net, as well as frontend development in Angular...


  • San Francisco, Costa Rica Cloud Software Group A tiempo completo

    **About Cloud Software Group** Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...

  • Support Engineer

    hace 3 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Prime Air, we're working on the future.If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, then come work on the Amazon Prime Air teamWe are looking for a Support Engineer for our SJO Data for...

  • Software Engineer

    hace 3 días


    San José, Costa Rica MedBill A tiempo completo

    Medbill is a Durable Medical Equipment Billing Company based in the US. We are looking for Software Engineer contractors to assist in our development department that are comfortable working remotely. The **Software Engineer** contractor will work remotely with the Medbill development team to design, develop, install, and support software solutions that...


  • San José, Costa Rica Canonical - Jobs A tiempo completo

    This is an exceptional opportunity for an open source technologist who enjoys solving problems under pressure. The main functions of this position are to: - Act as the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache. - Provide advice on deployed...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job Description:Intel is seeking a Software Support Engineer to join our Manufacturing Operations team in Costa Rica. As a key member of this team, you will play a crucial role in ensuring the smooth operation of our manufacturing processes.About the Role:The Software Support Engineer will be responsible for providing technical support for Manufacturing...


  • San José, San José, Costa Rica Wind River A tiempo completo

    About the OpportunityWind River Systems is seeking a highly skilled and experienced software engineer to develop a cloud-based platform that spans across all products. The successful candidate will join a highly skilled development team delivering internal and external tools, and technologies across a complete DevSecOps platform.The ideal candidate will have...